Windows 10: Windows Store will not load on PC

Hi. I am running Windows 10 on my PC and for some reason, the Microsoft store has stopped working. I get the following Error Code - Code: 0x80131500 - CV: fZPwm5LeLE+Wc47kM4QrQQ. I have tried resetting and repairing the App. I have run Trouble shooter and also uninstalling and Re-Installing with Admin via Powershell and nothing seems to work. Could someone please help me in resolving this? Thanks in advance. Dan

:)

 

windows store stuck on loading

Hi,

Please follow the methods mentioned below:

Method 1:

I suggest that you reset the Windows Store cache as per the below mentioned steps and check:

• 
  Press Windows key
  and R key together to open the Run Window.
  
• 
  Type wsreset.exe
  and press Enter key for the command to execute.
  

Method 2:

You may try to run the in-built Windows Store app troubleshooter and check. Follow the steps:

• 
  Press Windows Key + X.
  
• 
  Click on Control Panel.
  
• 
  Select Troubleshooting.
  
• 
  On the left pane, click on View All.
  
• 
  Click on Windows Store apps to run the troubleshooter.
  

Let us know if the issue is resolved or if you require further assistance.

 

Windows 10 Store and Solitaire apps will not load

Hi,

Thank you for posting your query on Microsoft Community.

I suggest you to run Built in Troubleshooter, Reset Store and check if it helps.

Step 1:

Please follow the steps below to run Built in Troubleshooter:

• Type troubleshooting in the Search area on the taskbar.
  
• Click on View all on the left panel of the Troubleshooting Windows.
  
• Select Windows store Apps.
  
• Follow the on screen instruction.

Step 2: Reset the Windows Store.

Please follow the steps below to Reset Store.

• Press Windows key + R.
• Type wsreset.exe. Press Enter.

Hope these information helps, please get back to us for future support, we’ll be glad to assist you further.

Thank you.

 

Microsoft Store will not load

Hi,

Corrupted system files could be the main reason why you're Store is not loading and you're getting error messages. Since you were able to perform all the steps needed and the issue still persists, we suggest following the steps below:

• Install Windows updates.
• Disable the antivirus software temporarily.
• Repair corrupted or damaged files by running the System File Checker and
  DISM tool.

These are the common troubleshooting that we need to do if the issue is still happening after performing several steps.

Kindly get back to us with the outcome.