Windows 10: Windows stuck on splash screen after 21H2 update

Hi, I managed to update Windows from version 2004 to 21H2. However, after entering my password to log into my account, the screen becomes blurry and the small wheel appears, but nothing else. I can't go back to Windows and have tried everything I could find on the Windows update page. Any help is appreciated. Thanks in advance

:)

 

Windows Phone OS7.10.8112.7 (Step 6)

Hi XemnessLive,



You can find many solutions for update issues listed on the following page:

http://support.microsoft.com/kb/2484484



The suggestions listed for the errors of the phone being stuck in download mode and stuck at OEM splash screen may be helpful along with the general steps listed at the beginning of the article.



Please let me know if these suggestions are able to help you update.



Regards,

 

Windows 10 - Mail app stuck on Splash screen, and Store App stuck on blank white splash screen

When I try to open the Mail app in Windows 10, I get the blue splash screen, and it gets stuck on that screen. It did used to work when I originally got the windows 10 update, and I am getting notifications about specific emails that are coming in, but if
I open a notification or just try to open the mail app itself, either way it just gets stuck on the blue splash screen for the mail app.

When I open the store app, it gets stuck on a plain white screen as well. It does not give me a splash logo of any sort, it just is blank white.

What can I do to resolve this issue?

 

Update problems

Hi TiffanyBowers,



Thank you for posting to the Microsoft Community. I understand your Lumia 610 keeps getting stuck on step 6 of the update that you're trying to install. I can provide you a few steps to try in an effort to resolve the update issue.



There are a couple of different steps on a support page located at
http://support.microsoft.com/kb/2484484 that we'll want to try. I would suggest the steps for stuck in download mode, stuck at OEM splash screen, and error not listed on this page.



Before performing the suggested reset under the steps for error not listed, I would first suggest trying a soft reset. If you're able to remove the battery, leaving it out of the phone for a few minutes will soft reset the phone. Another option for performing
a soft reset would be to hold the power and volume down buttons until the phone has restarted completely.



Please let us know if any of these suggestions are helpful to your update issue.



Regards,