Windows 10: Windows Subscription Activation Issues

Chris_399 · Jun 22, 2023

We are currently having issue with Windows Subscription Activation not working on some of our Windows 11 devices in our school environment. The devices are Windows 11 Pro but notice that when added to Azure via autopilot they are automatically being upgraded to Windows 11 Pro Education instead of Windows 11 Education/Enterprise. This is the professional version rather than the enterprise version that we are paying for. I have checked the Edition Upgrade Policy in Intune, and nothing is configured. All users have been assigned a Windows 11 Enterprise license in Office365

:)

Brink · Jun 22, 2023

Modernizing Windows Deployment with Windows 10 Subscription Activation

Back in June when we announced Windows AutoPilot, we also talked about another feature to automatically step up from Windows 10 Pro to Windows 10 Enterprise on Azure AD user logon, a key requirement to be able to use an off the shelf OEM device as soon as it comes out of the box, without reimaging.

So how exactly does this work? Many assume that this is done by Intune (or other MDM services) pushing down a policy to change the Windows 10 product key, either using a MAK key or a KMS key. And while that’s certainly possible to do, that approach is not ideal: MAK keys have limited activation counts, so you have to make sure you don’t run out of activations, and KMS requires periodic connectivity to the corporate network as well as on-premises infrastructure.

That’s where the new Windows 10 Subscription Activation feature comes in. By leveraging Azure Active Directory, you can eliminate product keys altogether. Instead, you can assign Windows 10 Enterprise E3 or E5 licenses directly to Azure AD users (just like you would with Office 365 or EMS) so that when a user logs onto a Windows 10 Pro device, it automatically steps up to Windows 10 Enterprise, making all the enterprise features instantly available. You can see the result of this step-up in the Settings app, where it shows you that the subscription is active:

The device will check with Azure Active Directory to ensure that the user still has a valid subscription license, so periodic internet access is required. If the license is removed or if the device is unable to check after a period of trying, it will step down to Windows 10 Pro automatically.

This also works for traditional Active Directory-joined devices too, as long as you have (Note that using the “Add work account” process to associate your Azure Active Directory account with a device is not supported, since these devices are assumed to be personal ones.)

If you have an active per-user Windows 10 Enterprise E3 or E5 or Windows VDA E3 or E5 subscription, there are some steps that need to be performed to make the license available in Azure Active Directory: a corresponding $0 Add-On license, which starts the process of adding the license to Azure AD, and then your designated volume licensing admin (online services contact) will receive and process some e-mailed instructions. For more information on that, see the Windows 10 Subscription Activation documentation. Once this is done, you can see the license in Azure Active Directory:

Note that this is not designed as a straight replacement for KMS or MAK activation. Windows 10 Subscription Activation requires that the original Windows 10 Pro OS is already activated (typically through OEM activation using the key embedded in the firmware of the device) – this enables automatic compliance for the underlying Pro edition licensing requirement to deploy Windows .

Windows 10 Subscription Activation is supported with Windows 10 Pro 1703 and later releases. Azure Active Directory is also needed, but any Azure AD edition will work. A per-user Windows 10 Enterprise E3 or E5 subscription through an Enterprise Agreement (EA) or Microsoft Products & Services Agreements (MPSA) is also needed. (For SMB customers, similar capabilities were announced last year as part of the Cloud Solution Provider [CSP] channel.)

To learn more about Windows 10 Subscription Activation, check out the Microsoft Ignite session that will be presented next week. (The recording of that session will be available soon after.)
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Source: Modernizing Windows Deployment with Windows 10 Subscription Activation Windows for IT Pros

Darleen Pen · Jun 22, 2023

ACTIVATION ISSUE

Hi,

Activation issues with Windows 10 devices are usually caused due to some hardware changes. For us to provide an effective resolution, we would need you to answer the following questions:

What changes have you made to your devices before this issue occurred?

Are your computers connected to a domain?

What troubleshooting steps have you done so far?

In the meantime, we suggest visiting these links. These can be used as a reference on how to activate Windows 10:

Activation in Windows 10.

Find your Windows product key.

We are looking forward to your response.

Johan45 · Jun 22, 2023

AMD FX OC'ers Club

That's what the auto setting will do since you're over the 1333 mark it jumps to the next step which isn't listed or officially supported I assume by that ram.

At this point though I would suggest dropping the multi one step or .5 so that we can get something stable and possibly take the heat issue out of the picture for now.

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