Windows 10: Windows surface keyboard

How do I access emojis and special characters (accents, etc.)?

:)

 

Issues with Surface Ergonomic Keyboard

To isolate the concern, is your computer also freezing when you're not using the new keyboard? This is for us to know if the issue is being caused by the keyboard or a program on your computer.

In the meantime, kindly uninstall the Surface Ergonomic Keyboard drive, and then re-install it. To do this, follow the steps below:

• (Make sure the Surface Ergonomic Keyboard is connected) Right click the Start button.
• Click Device Manager.
• Expand Keyboards.
• Look for the driver of the Surface Ergonomic Keyboard. Right click the Surface Ergonomic Keyboard driver, and the choose,
  Uninstall.
• On the Confirm Device Removal dialog box, click the
  Delete the driver software for this device option to delete the driver package that was used for the device.
• After deleting the driver, visit this
  link and download the driver software.
• After downloading the driver software, run it to install.
• After installing the driver, restart your computer.
• After restarting, observe if your computer will freeze after waking up the Surface Ergonomic Keyboard.

After performing the steps, kindly share with us the result.

 

Keyboard and mouse not working in Windows 10 and Surface Pro 3

Hi Daniel,

Welcome to Microsoft Community and we appreciate your interest in Windows 10.

Let me help you to fix the issue.

Let’s try simple troubleshooting methods and check if it this helps in resolving the issue. Follow the below methods.

Method 1.

I suggest you to run hardware troubleshooter to diagnose the exact issue. It will automatically detect the problem and fix it.

• 
  Press Windows + X keys on the keyboard and select Control Panel.
  
• 
  Type Troubleshooting in the search bar on the Control Panel.
  
• 
  Click on Small icon on the left navigation pane.
  
• 
  Click on Troubleshooting and click on
  Hardware and Device.
  
• 
  Click on Advanced on the Hardware troubleshooter dialog box and click on Run as administrator (Enter the credentials if required).
  
• 
  Click on Next and follow onscreen instruction complete the Hardware troubleshooter.
  

If the issue still persist, try the below steps.

Method 2.

I recommend you to go to the device manager manually and try updating Keyboard/mouse driver and check this helps.

• 
  Press Windows key + X and click on
  Device Manager.
  
• 
  Locate Mice and other pointing devices and expand the same.
  
• 
  Right-click the device driver and select
  Up-date.
  
• Restart the computer, if prompted.

Note: To update keyboard driver click on Keyboard device manager and follow the above steps by skipping no.2 step.

If the above method did not help to fix the issue, try the below methods.

Method 3.

I recommend you to install all the Windows update and check. Please visit the below link on Install Surface and Windows updates.

https://www.microsoft.com/surface/e...urface?os=windows-8.1-update-1#surfacepro3W81

Hope this helps. If you need further assistance with Windows, let us know and will be glad to help.

 

Boot Surface Laptop to USB - no Volume button


Hello Jimmy,

This doesn't list the "Surface Laptop", but you might give it a try to see.

*Arrow Boot Microsoft Surface from a USB device

Otherwise, you should be able to use OPTION ONE below to boot from the USB from advanced startup.

*Arrow Boot from USB Drive on Windows 10 PC Windows 10 Installation Upgrade Tutorials