Windows 10: WINDOWS SYSTEM 32 ERRORS - CANNOT ACCESS OFFICE..EXCEL

As of 1/29/ cannot open OFFICE excel docs and cannot scan from printer to send to computer.

thank you

:)

 

Office 2013 error

Some had the same issue. Try one of those advises:

 

Office 2013 error

I tried all of these examples and it did not fix it?----
Based on my research, this error might occur when Excel (or Word) can not locate system's Temporary folder and can be fixed by doing the following:

• Open Start > Run > regedit
• Go to HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders and modify the key Cache with a valid path (ie: C:\Windows\Temp ).

BTW, if you are opening these documents from intranet or trusted sites, also check the Internet Options > Security, uncheck the Enable Protected Mode option under Local intranet and Trusted sites if they are checked.

On post # 2 It only happens on an email attachments with Office Documents, I do not get these errors on documents that I type or create.

Thanks

I also went to "trusted sites" in options and click on all the boxes and it still does it?
Anyone got any more options?
Thanks

 

The computer crashes when accessing Microsoft Office on Windows 10

Hi Indu,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

Do let us know the following information to assist you better with this issue:

• Does the system crashes only when accessing Microsoft Office product?
• What exactly happens when you try to access Microsoft Office products?
• Were you able to see any error code/ error message with this issue?
• Which version of Microsoft Office have you installed on your device?

As a workaround, I suggest you to try the below troubleshooting steps and check if it helps.

Step 1: I suggest you to run the System maintenance troubleshooter
and check if it helps.

System Maintenance troubleshooter finds and clean up unused files and shortcuts and performs maintenance tasks.

1.
Press Windows
key and type Troubleshooting.

2.
Select Troubleshooting and hit
Enter.

3.
Click on View all in the left pane of the window.

4.
Select System Maintenance.

5.
Click Next and follow the on-screen instructions to complete the troubleshooting process.

Step 2: I suggest you to install all the pending updates after upgrading to Windows 10.

Steps:

• Connect to the internet.
• Press Windows key and type
  updates.
• Click on Check for updates.
• Under Windows Updates, click on
  Check for updates.
• Try to install the updates being shown.

If the issue persists only when accessing the Microsoft Office products, I suggest you to contact the below forums as we have a dedicated team to assist you better with this issue.

Microsoft Office Forums

Select the right category to post a query.

Hope it helps. Reply to the post with an updated status of this issue and required information, we will be happy to help you further.