Windows 10: Windows takes 10minutes to shut down or reboot

I've been tearing my hair out over this one and it has me stumped.


Ever since the APril update my PC takes 10minutes to either reboot or shut down.


In the event log I get this event.


Log Name: System
Source: Microsoft-Windows-Winlogon
Date: 26/05/2020 17:43:39
Event ID: 7002
Task Category: 1102
Level: Information
Keywords: 35184372088832
User: SYSTEM
Computer: MYCOMPUTER.mydomain.local
Description:
User Log-off Notification for Customer Experience Improvement Program
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Winlogon" Guid="{dbe9b383-7cf3-4331-91cc-a3cb16a3b538}" />
<EventID>7002</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>1102</Task>
<Opcode>0</Opcode>
<Keywords>0x2000200000000000</Keywords>
<TimeCreated SystemTime="2020-05-26T16:43:39.361789200Z" />
<EventRecordID>67818</EventRecordID>
<Correlation />
<Execution ProcessID="904" ThreadID="1184" />
<Channel>System</Channel>
<Computer>MYCOMPUTER.mydomain.local</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="TSId">1</Data>
<Data Name="UserSid">S-1-5-21-2282400346-665124455-2030721519-1001</Data>
</EventData>
</Event>



...and then nothing happens for almost exactly 10 minutes. Then the shutdown proceeds. It's always 10 minutes, never varies.


I have disabled CEIP. I've also disabled associated the tasks in task scheduler but it STILL seems to be looking for it. Does anyone have any further ideas? It seems that there's a task in the shutdown process that looks for CEIP connection and which hasn't been disabled even though I've turned CEIP off.

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Everything was fine on 'old' windows, but after I made a clean windows installation, everything goes this way.

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