Windows 10: Windows Time Service not running and did not update with time change

Our clocks went back an hour last night and a few hours ago I realized that the clock in my computer did not update with the time change.
I checked the date & time section of the computer and set time automatically is on, set time zone automatically is on, the time zone is correct and adjust for daylight saving time automatically is set to on as well.

I tried turning the set time automatically off, refreshing and then turning it back on but it still did not fix the time. So I ended up setting the time manually.

I then went to services.msc and checked Windows Time and it is not running and it states the start up type is manual. Everything is greyed out so I can not change the setting it to automatic or anything else.

I did start doing some searching and found information stating "How to fix Windows time service not running on windows 10" and it stated ---- To fix the problem, you need to perform an SFC scan. Once the SFC scan is finished, check if the problem is still there. - the problem was still there

If the issue is still present, your next step would be to run DISM scan. To do that, start Command Prompt as administrator and run DISM /Online /Cleanup-Image /RestoreHealth command. Once the DISM scan is finished, check if the problem still persists. --- the problem continued so I did as the information stated which was "If the issue is still present, repeat the SFC scan and check if that solves the issue"

The service is still greyed out and I cannot change the setting. I never had this problem in the past when our clocks change (going forward in the spring and going back an hour in the fall).

I am running windows 10 home; version 2004; installed on 8/31/2020; os build 19041.572
The computer is a dell with an intel core 95-4460 CPU @ 3.20 GHZ; 8GB installed ram; and it is a 64 bit operating system/ x64-based processor.

I have come across other information to try and resolve this issue, but thought it would be better to check here before doing anything that may or may not help or make things worse. I know that it is easy enough to change the time myself twice a year, but I would really like to know how to fix the issue with the Windows Time Service being greyed out and not running.

Any assistance would be greatly appreciated.

- - - Updated - - -

I should mention that since I have windows 10 home I do not have the group policy editor on this computer.

:)

 

unable to start the Windows time service on Windows 10

Hi Enriq,

As you are facing issue with starting the Windows Time Service, do not worry we will help you with this issue.

Do let us know the following to assist you better with this issue:

• What exactly happens when you try to turn on the service?
• What is the complete error message/ error code of this issue?
• Have you made any changes to the operating system prior to this issue?

Method 1: I suggest you to run a SFC scan and check if it helps.

System File Checkeris a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files.

Follow the below steps:

• Right click on the Start button, click on
  Command Prompt (Admin).
• Type “sfc /scannow” without the quotes and hit
  Enter.
• After the scan, restart the computer and check for the issue.

Note: If you are not able to repair some files after performing SFC scan, I suggest you to refer to the point 3 “Windows Resource Protection found corrupt files but was unable to
fix some of them. Details are included in the CBS.Log %WinDir%\Logs\CBS\CBS.log”. Under the section “Run the System File Checker tool (SFC.exe)” to repair the corrupted files after performing SFC scan.

Refer: Use the System File Checker tool to repair missing or corrupted system files

Method 2: I suggest you to Restart Windows Time Service and check if it helps.

Windows Time Service maintains date and time synchronization on all clients and servers in the network. If this service is stopped date and time synchronization will be unavailable. If this service is disabled,
any services that explicitly depends on it will fail to start.

Step 1: Stop the service:

• Press Windows Key + R on the keyboard and type
  services.msc, Services window gets opened.
• Search for Windows Time service and stop.
• To do so, right click on each service select Stop
• Restart the device.

Step 2: Start the service and set it to automatic:

• Press Windows Key + R on the keyboard and type
  services.msc, Services window gets opened.
• Search for Windows Time service, right click on it and click on
  Properties.
• Start the service, set
  Startup type to Automatic.

Hope it helps. Kindly update the status of accessing the Windows Time Service for further assistance.

Thank you.

 

Date and Time Year is 3015 and can't change to 2015.

Hi Anthony,

Thank you for posting your query on Microsoft Community.

I understand your inconvenience. We will assist you to resolve this issue.

I suggest you to set “Windows Time” service as manual. Follow the steps provided below.

• Press Windows logo Key + R key.
• Type services.msc
• Right click on Windows Time service.
• Select Properties.
• Under startup type drop down, change it to manual.
• Click on Apply button and OK button.

Restart your computer and try to change the date and time and check.

To change the date and time, follow the steps provided below.

• Go to Date and time settings.
• First, turn of the set time automatic.
• Then Click on Change button, under Change date and time.
• Now set the date and time, and then restart the computer and check.

Hope this information is helpful. For any further query, feel free to contact us.

Thank you.

 

Time Not Changing

Hi,

The issue that you’ve encountered may be due to your Windows Time service configuration. To isolate this concern, if there were any
changes or updates made to your computer prior to the issue. Also, may we know the
build and version of Windows 10 that’s installed on your device? Type
winver in the search box from Start
to get this information.

In the meantime, you may try the following steps and see if it will help resolving the issue:

• Type Services in the search box, click on the result.
• As soon as the Services windows opens, look for Windows Time service and double click on it.
• Check the Startup type section and set it to Automatic.
• Set the time to your preferred time zone and check the result.

We’ll wait for your update after performing the steps.