Windows 10: Windows Trouble Shooter Question

Discus and support Windows Trouble Shooter Question in Windows 10 Network and Sharing to solve the problem; After running the Windows Trouble Shooter related to on-going issues with my 'Internet Connection', the info below appeared. My WiFi connection is... Discussion in 'Windows 10 Network and Sharing' started by JC_289, Feb 22, 2021.

  1. JC_289
    JC_289 Win User

    Windows Trouble Shooter Question


    After running the Windows Trouble Shooter related to on-going issues with my 'Internet Connection', the info below appeared. My WiFi connection is 'RIDGIE' and it appears there are multiple WiFi connections incl the public hotspot associated with my connection. Can someone help interpret this info?




    [COLOR=rgba0, 0, 0, 1]Diagnostics Information Network Adapter[/COLOR]


    [COLOR=rgba0, 0, 0, 1]Details about network adapter diagnosis: [/COLOR]

    [COLOR=rgba0, 0, 0, 1] [/COLOR]

    [COLOR=rgba0, 0, 0, 1]Network adapter Wi-Fi driver information:[/COLOR]

    [COLOR=rgba0, 0, 0, 1] [/COLOR]

    [COLOR=rgba0, 0, 0, 1] Description . . . . . . . . . . : IntelR Wi-Fi 6 AX201 160MHz[/COLOR]

    [COLOR=rgba0, 0, 0, 1] Manufacturer . . . . . . . . . : Intel Corporation[/COLOR]

    [COLOR=rgba0, 0, 0, 1] Provider . . . . . . . . . . . : Microsoft[/COLOR]

    [COLOR=rgba0, 0, 0, 1] Version . . . . . . . . . . . : 21.10.2.2[/COLOR]

    [COLOR=rgba0, 0, 0, 1] Inf File Name . . . . . . . . . : C:\Windows\INF\netwtw08.inf[/COLOR]

    [COLOR=rgba0, 0, 0, 1] Inf File Date . . . . . . . . . : Saturday, December 7, 2019 9:07:47 AM[/COLOR]

    [COLOR=rgba0, 0, 0, 1] Section Name . . . . . . . . . : Install_MPCIEX_GENM2CRF1_201_AX_2x2_HMC_WINT_64_AX[/COLOR]

    [COLOR=rgba0, 0, 0, 1] Hardware ID . . . . . . . . . . : [/COLOR]

    [COLOR=rgba0, 0, 0, 1] Instance Status Flags . . . . . : 0x180200a[/COLOR]

    [COLOR=rgba0, 0, 0, 1] Device Manager Status Code . . : 0[/COLOR]

    [COLOR=rgba0, 0, 0, 1] IfType . . . . . . . . . . . . : 71[/COLOR]

    [COLOR=rgba0, 0, 0, 1] Physical Media Type . . . . . . : 9[/COLOR]
    ​

    [COLOR=rgba0, 0, 0, 1] [/COLOR]​



    [COLOR=rgba0, 0, 0, 1]Diagnostics Information Network Adapter[/COLOR]


    [COLOR=rgba0, 0, 0, 1]Details about network adapter diagnosis: [/COLOR]

    [COLOR=rgba0, 0, 0, 1] [/COLOR]

    [COLOR=rgba0, 0, 0, 1]Network adapter Ethernet driver information:[/COLOR]

    [COLOR=rgba0, 0, 0, 1] [/COLOR]

    [COLOR=rgba0, 0, 0, 1] Description . . . . . . . . . . : Realtek PCIe GbE Family Controller[/COLOR]

    [COLOR=rgba0, 0, 0, 1] Manufacturer . . . . . . . . . : Realtek[/COLOR]

    [COLOR=rgba0, 0, 0, 1] Provider . . . . . . . . . . . : Realtek[/COLOR]

    [COLOR=rgba0, 0, 0, 1] Version . . . . . . . . . . . : 10.43.723.2020[/COLOR]

    [COLOR=rgba0, 0, 0, 1] Inf File Name . . . . . . . . . : C:\Windows\INF\oem18.inf[/COLOR]

    [COLOR=rgba0, 0, 0, 1] Inf File Date . . . . . . . . . : Tuesday, November 3, 2020 10:49:18 AM[/COLOR]

    [COLOR=rgba0, 0, 0, 1] Section Name . . . . . . . . . : RTL8168H.ndi[/COLOR]

    [COLOR=rgba0, 0, 0, 1] Hardware ID . . . . . . . . . . : pci\ven_10ec&dev_8168&rev_15[/COLOR]

    [COLOR=rgba0, 0, 0, 1] Instance Status Flags . . . . . : 0x1802400[/COLOR]

    [COLOR=rgba0, 0, 0, 1] Device Manager Status Code . . : 22[/COLOR]

    [COLOR=rgba0, 0, 0, 1] IfType . . . . . . . . . . . . : 6[/COLOR]

    [COLOR=rgba0, 0, 0, 1] Physical Media Type . . . . . . : 14[/COLOR]
    ​

    [COLOR=rgba0, 0, 0, 1] [/COLOR]​



    [COLOR=rgba0, 0, 0, 1]Diagnostics Information Wireless Connectivity[/COLOR]


    [COLOR=rgba0, 0, 0, 1]Details about wireless connectivity diagnosis: [/COLOR]

    [COLOR=rgba0, 0, 0, 1] [/COLOR]

    [COLOR=rgba0, 0, 0, 1]Information for connection being diagnosed[/COLOR]

    [COLOR=rgba0, 0, 0, 1] Interface GUID: 54023c80-146c-4776-b742-23368d533249[/COLOR]

    [COLOR=rgba0, 0, 0, 1] Interface name: IntelR Wi-Fi 6 AX201 160MHz[/COLOR]

    [COLOR=rgba0, 0, 0, 1] Interface type: Native Wi-Fi[/COLOR]

    [COLOR=rgba0, 0, 0, 1] [/COLOR]

    [COLOR=rgba0, 0, 0, 1]Connection incident diagnosed[/COLOR]

    [COLOR=rgba0, 0, 0, 1] Auto Configuration ID: 1[/COLOR]

    [COLOR=rgba0, 0, 0, 1] [/COLOR]

    [COLOR=rgba0, 0, 0, 1] [/COLOR]

    [COLOR=rgba0, 0, 0, 1]List of visible access points: 8 items total, 8 items displayed[/COLOR]

    [COLOR=rgba0, 0, 0, 1] BSSID BSS Type PHY SignaldB Chnl/freq SSID[/COLOR]

    [COLOR=rgba0, 0, 0, 1]-------------------------------------------------------------------------[/COLOR]

    [COLOR=rgba0, 0, 0, 1]3C-9A-77-F2-69-58 Infra <unknown> -56 5785000 xfinitywifi[/COLOR]

    [COLOR=rgba0, 0, 0, 1]3C-9A-77-F2-69-5A Infra <unknown> -56 5785000 XFINITY[/COLOR]

    [COLOR=rgba0, 0, 0, 1]3C-9A-77-F2-69-56 Infra <unknown> -56 5785000 RIDGIE[/COLOR]

    [COLOR=rgba0, 0, 0, 1]D8-47-32-73-24-E3 Infra <unknown> -88 9 YFai[/COLOR]

    [COLOR=rgba0, 0, 0, 1]3C-9A-77-F2-69-51 Infra <unknown> -51 11 Unnamed Network[/COLOR]

    [COLOR=rgba0, 0, 0, 1]3C-9A-77-F2-69-53 Infra <unknown> -51 11 Unnamed Network[/COLOR]

    [COLOR=rgba0, 0, 0, 1]3C-9A-77-F2-69-4E Infra <unknown> -51 11 RIDGIE[/COLOR]

    [COLOR=rgba0, 0, 0, 1]7C-2E-BD-8D-F6-1F Infra <unknown> -89 6 MadaSambrani[/COLOR]

    [COLOR=rgba0, 0, 0, 1] [/COLOR]

    [COLOR=rgba0, 0, 0, 1]Connection History[/COLOR]

    [COLOR=rgba0, 0, 0, 1] [/COLOR]

    [COLOR=rgba0, 0, 0, 1] Information for Auto Configuration ID 1[/COLOR]

    [COLOR=rgba0, 0, 0, 1] [/COLOR]

    [COLOR=rgba0, 0, 0, 1] List of visible networks: 6 items total, 6 items displayed[/COLOR]

    [COLOR=rgba0, 0, 0, 1] BSS Type PHY Security SignalRSSI Compatible SSID[/COLOR]

    [COLOR=rgba0, 0, 0, 1] ------------------------------------------------------------------------------[/COLOR]

    [COLOR=rgba0, 0, 0, 1] Infra <unknown> No 85 Yes xfinitywifi[/COLOR]

    [COLOR=rgba0, 0, 0, 1] Infra <unknown> Yes 85 Yes XFINITY[/COLOR]

    [COLOR=rgba0, 0, 0, 1] Infra <unknown> Yes 87 Yes RIDGIE[/COLOR]

    [COLOR=rgba0, 0, 0, 1] Infra <unknown> Yes 20 Yes YFai[/COLOR]

    [COLOR=rgba0, 0, 0, 1] Infra <unknown> Yes 87 Yes Unnamed Network[/COLOR]

    [COLOR=rgba0, 0, 0, 1] Infra <unknown> Yes 18 Yes MadaSambrani[/COLOR]

    [COLOR=rgba0, 0, 0, 1] [/COLOR]

    [COLOR=rgba0, 0, 0, 1] List of preferred networks: 1 items[/COLOR]

    [COLOR=rgba0, 0, 0, 1] Profile: RIDGIE[/COLOR]

    [COLOR=rgba0, 0, 0, 1] SSID: RIDGIE[/COLOR]

    [COLOR=rgba0, 0, 0, 1] SSID length: 6[/COLOR]

    [COLOR=rgba0, 0, 0, 1] Connection mode: Infra[/COLOR]

    [COLOR=rgba0, 0, 0, 1] Security: Yes[/COLOR]

    [COLOR=rgba0, 0, 0, 1] Set by group policy: No[/COLOR]

    [COLOR=rgba0, 0, 0, 1] Connect even if network is not broadcasting: No[/COLOR]

    [COLOR=rgba0, 0, 0, 1] Connectable: No[/COLOR]

    [COLOR=rgba0, 0, 0, 1] Reason: 0x00028001[/COLOR]

    [COLOR=rgba0, 0, 0, 1] [/COLOR]
    ​

    [COLOR=rgba0, 0, 0, 1] [/COLOR]​



    [COLOR=rgba0, 0, 0, 1]Diagnostics Information Wireless Connectivity[/COLOR]


    [COLOR=rgba0, 0, 0, 1]Details about wireless connectivity diagnosis: [/COLOR]

    [COLOR=rgba0, 0, 0, 1] [/COLOR]

    [COLOR=rgba0, 0, 0, 1]For complete information about this session see the wireless connectivity information event.[/COLOR]

    [COLOR=rgba0, 0, 0, 1] [/COLOR]

    [COLOR=rgba0, 0, 0, 1]Helper Class: Auto Configuration[/COLOR]

    [COLOR=rgba0, 0, 0, 1] Initialize status: Success[/COLOR]

    [COLOR=rgba0, 0, 0, 1] [/COLOR]

    [COLOR=rgba0, 0, 0, 1]Information for connection being diagnosed[/COLOR]

    [COLOR=rgba0, 0, 0, 1] [/COLOR]

    [COLOR=rgba0, 0, 0, 1]Result of diagnosis: No problem found[/COLOR]

    [COLOR=rgba0, 0, 0, 1] [/COLOR]

    [COLOR=rgba0, 0, 0, 1] [/COLOR]

    [COLOR=rgba0, 0, 0, 1] [/COLOR]
    ​

    [COLOR=rgba0, 0, 0, 1] [/COLOR]​



    [COLOR=rgba0, 0, 0, 1]Network Diagnostics Log[/COLOR]


    [COLOR=rgba0, 0, 0, 1]File Name: [/COLOR]


    [COLOR=rgba0, 0, 0, 1]15835718-B0E1-4A78-9EF4-29E8947FC58A.Diagnose.Admin.0.etl[/COLOR]
    ​

    [COLOR=rgba0, 0, 0, 1] [/COLOR]​



    [COLOR=rgba0, 0, 0, 1]Other Networking Configuration and Logs[/COLOR]


    [COLOR=rgba0, 0, 0, 1]File Name: [/COLOR]


    [COLOR=rgba0, 0, 0, 1]NetworkConfiguration.cab[/COLOR]
    ​

    [COLOR=rgba0, 0, 0, 1] [/COLOR]​



    [COLOR=rgba0, 0, 0, 1]IsPostback_RC_PendingUpdates[/COLOR]


    [COLOR=rgba0, 0, 0, 1]IsPostback: False[/COLOR]
    ​

    [COLOR=rgba0, 0, 0, 1] [/COLOR]​



    [COLOR=rgba0, 0, 0, 1]IsPostback_RC_PendingUpdates[/COLOR]


    [COLOR=rgba0, 0, 0, 1]IsPostback: True[/COLOR]
    ​

    [COLOR=rgba0, 0, 0, 1] [/COLOR]​



    [COLOR=rgba0, 0, 0, 1]IsPostback_RC_PendingUpdates[/COLOR]


    [COLOR=rgba0, 0, 0, 1]IsPostback: True[/COLOR]
    ​

    [COLOR=rgba0, 0, 0, 1] [/COLOR]​



    [COLOR=rgba0, 0, 0, 1]Service Status[/COLOR]


    [COLOR=rgba0, 0, 0, 1]Problem with BITS service : The requested service has already been started. System.Management.Automation.RemoteException More help is available by typing NET HELPMSG 2182. System.Management.Automation.RemoteException [/COLOR]
    ​

    [COLOR=rgba0, 0, 0, 1] [/COLOR]​



    [COLOR=rgba0, 0, 0, 1]Service Status[/COLOR]
    ​

    :)
     
    JC_289, Feb 22, 2021
    #1
  2. JT_4994
    JT_4994 Win User

    Windows 10 hardware and system trouble shooter

    All Windows Trouble shooter states is that "there maybe a problem with my audio device" what do I do next to trouble shoot my audio device?

    Of course since more than three years since the posted question things are slighting different when I was notified 8/19/2019. Now just type Troubleshoot in the "windows" box.
     
    JT_4994, Feb 22, 2021
    #2
  3. PHILIPCOX2
    PhilipCox2 Win User
    Windows 10 hardware and system trouble shooter

    Hi, I'm also unalbe to get any bluetooth device to connect to my laptop.

    I ahve foollowed the trouble shooter, says its a driver problem. The driver is the one Windows 10 lists as the right one - when I tried to reload it, it said cannot reload. Any other suggestions?

    Thanks, Philip
     
    PhilipCox2, Feb 22, 2021
    #3
  4. RONALDOLSEN
    ronaldolsen Win User

    Windows Trouble Shooter Question

    Windows 10 hardware and system trouble shooter

    All Windows Trouble shooter states is that "there maybe a problem with my audio device" what do I do next to trouble shoot my audio device?
     
    ronaldolsen, Feb 22, 2021
    #4
Thema:

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