Windows 10: Windows turned to black screen with cursor after graphic driver update

Discus and support Windows turned to black screen with cursor after graphic driver update in Windows 10 Software and Apps to solve the problem; Currently posting from a phone. Even when I do ctrl shift win b, nothing happens. I downloaded the graphic card driver update directly from GeForce... Discussion in 'Windows 10 Software and Apps' started by Jason2415, Feb 9, 2023.

  1. Jason2415 Win User

    Windows turned to black screen with cursor after graphic driver update


    Currently posting from a phone. Even when I do ctrl shift win b, nothing happens. I downloaded the graphic card driver update directly from GeForce Experience,and this never happened before. Can anyone please help me solve it?

    :)
     
    Jason2415, Feb 9, 2023
    #1

  2. Black Screen During Driver Update Windows turned to black screen with cursor after graphic driver update :(

    I reinstalled my laptop back to factory settings, and I wanted to update the GPU drivers. But when I try, the screen turns black during the update, but the computer is still running. I was forced to turn off the computer and turn it back on. I used system restore, so now I'm using the default drivers that came with the laptop. Can you guys suggest anything?
     
    mrpubnoobz, Feb 10, 2023
    #2
  3. Black screen with cursor after Windows 10 update

     
    Cyril Robinson AzariahJ, Feb 10, 2023
    #3
  4. Windows turned to black screen with cursor after graphic driver update

    Black screen after installing Intel HD Graphics 630 driver

    The screen turns black as soon as Intel HD Graphics 630 drivers are updated.

    All other drivers are installed and updated.

    Everything works normally until the driver is being installed. During the installation process the screen goes black. The cursor does not appear and the keyboard is still lit.

    Whenever i restarted the laptop, after the windows loading screen, the screen goes back to black. The solution is to enter safe mode and uninstall the HD Graphics 630 driver, therefore
    using the Microsoft Basic Video Adapter.

    However, with this basic driver, the laptop performance drops in applications that require graphics processing, making it impractical to use in such situations.

    I tried these possible solutions:

    • I tried to install several versions of the driver, which were available on the dell website itself or on the intel website, and all of them had a black screen during the installation.
    • I disabled Windows Update because it was Installing the driver automatically and the screen was turning black after a few minutes, so it doesn't work too.
    • I have also completely uninstalled the nvidia and intel drivers using DDU and tried to install hd graphics 630 drivers, but the black screen still persists.
    • Tried to update using the device manager. Same thing, screen still turns black.
    • I also tried to use an external monitor to see if there was video, the issue persists.
    • I already contacted dell and intell support, noboby seems to have a solution.

    Laptop: Dell Inspiron 15 Gaming 7567
    Windows 10 Pro version 1903
    Bios version 1.10.0
    Intel HD Graphics 630
    NVIDIA GeForce GTX 1050 Ti
    Intel Core i7-7700HQ
     
    ThiagoBarbosa9, Feb 10, 2023
    #4
Thema:

Windows turned to black screen with cursor after graphic driver update

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