Windows 10: Windows unexpectedly rebooted from bugcheck

I checked the event log. Just trying to understand is this an O/S issue or a hardware issue. I have the memory dump and detail.The computer has rebooted from a bugcheck. The bugcheck was: 0x00000116 0xffffdf827fde3010, 0xfffff8053f2b1690, 0x0000000000000000, 0x000000000000000d. A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: d9ba3941-74a3-4df7-adda-86edd6c04fec.

:)

 

System Reboot for Bugcheck 0x00000124


Hi Guys,

I recently purchased a MSI laptop (GT72VR 6RE), and upgraded Win 10 version from Home to Pro. Performed the upgrade as soon as I fired up the laptop for the first time.

Last couple of weeks, while working on Google Drive (via Chrome) the computer will suddently lock up, and after couple of seconds reboot.

Checking Event Viewer, it shows the following events:



Details for the listed events in sequence:

• The previous system shutdown at 4:48:27 PM on ‎5/‎09/‎2016 was unexpected.
• The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
• Audit events have been dropped by the transport. 0
• The driver \Driver\WUDFRd failed to load for the device ACPI\ENE0110\5&14353508&0.
• A corrected hardware error has occurred.
  
  
• A corrected hardware error has occurred. (same as above)
• The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124 (0x0000000000000000, 0xffffe0002c0c2028, 0x00000000be000000, 0x0000000000800400).

It has happened twice so far and that has me bit worried.
Previous one had the following bugcheck error:

• The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff800765cd8b8, 0x0000000000000000, 0x00000000000000a0).

Would really appreciate if someone can point out anything.

It is a brand new laptop (couple of weeks old). And both the times when it crashed, I was using Chrome (google drive, or writing email etc), wasn't playing games. The CPU/GPU isn't overclocked either.

Thanks in advance.

 

Windows 10 Unexpected Rebooting from Bugcheck?

I built my own system about half a year ago and ever since I have had elusive issues that can't seem to be resolved. Windows 10 will unexpectedly restart or shutdown. Over time I have been able to use Event Viewer to understand that it either seems to be a driver related issue, system corruption, or an inconsistent power fluctuation.

Event Viewer states the following critical failure:

I have run a check to repair the system drives and SFC states that errors were found, but could not be repaired. Please see the attached CBS log for more information.

Does anyone have an idea as to what this issue is and how to isolate what is causing my system to unexpectedly restart or shutdown?

Attachments: 1) Dxdiag for full system information. 2) Event Viewer listing occurrence of critical failure 3) Secondary occurence of critical failure 4) CBS Memory Log recording results of SFC scan.

• Event Viewer (1)
  
• Event Viewer (2)
  
• CBS SFC Event Log
  
• DXDiag
  

 

System rebooted from bugcheck

We are facing continuously issue to reboot laptop again and again with same errors

how to fix it?

The computer has rebooted from a bugcheck. The bugcheck was: 0xbbadb001 (0x0000000000000002, 0xffff80063c053f40, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 42a4fdd7-977b-4359-9ad2-56a53af73d9b.

The luafv service failed to start due to the following error:

This driver has been blocked from loading.

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

BIO'S & driver are updated

Regards,

IT