Windows 10: Windows update and store not working

Hi there! I am facing two problems in my Surface RT Tab 1. Windows update error.2. Windows store not opening. I am tired of these two issues. Can anyone advice me. Thank You * Moved from Community Participation Center

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Microsoft Store is not working

Hi,

Thank you for responding.

Do let us know the exact issue you are facing in accessing the Windows Store?

Have you tried to reset the Windows Store as stated in the above response?

If the issue still persists after deploying the above troubleshooting steps, try the below and check if it helps.

Step 1: I suggest you to run Windows Store Apps Troubleshooter
and check.

Windows Store Apps Troubleshooter, troubleshoots problems that may prevent Windows Store Apps from working correctly.

1. Press
Windows + X keys from the keyboard, click on Control Panel.

2. In the
Control Panel window, select Category and then select
Large icons.

3. Click on
Troubleshooting.

4. Click
View all and then click Windows Store Apps.

5. Click
Next and follow on-screen instructions.

Step 2: I suggest you to install all the pending updates on your device.

Steps:

• Connect to the internet.
• Press Windows key and type
  updates.
• Click on Check for updates.
• Under Windows Updates, click on
  Check for updates.
• Try to install the updates being shown.

• • • 
      

Hope it helps. Reply to the post with an updated status of this for further assistance, we will be happy to help you.

 

Windows 10 Store Not Working

Please read this carefully..
Store - Sign in with Different Account in Windows 10 - Windows 10 Forums

After that may I suggest you try researching this..
For example I found that for you with a browser search
"log in to store site:www.tenforums.com"

 

unable to run window store and update

Sorry for the late response. If the above steps did not work, let's try another troubleshooting step. You can try the suggestion by Linley Meslier above and see if it will resolve the issue. If not, try resetting Windows Store cache. Follow the steps below:

• Click on Cortana.
• Type WSreset.exe, then click it.
• The Store app and a command prompt will open without any messages and it will automatically close when the process is done.
• Restart the computer.

After doing the steps, try running Windows Store again and see if you can do an update.

Let us know if you need further assistance.