Windows 10: Windows Update & BitLocker Recovery Key Problems aon my hp laptop after windows update

I have tried avery option presentedSince I do not have a bitlocker key saved in my account, I cannot get into my computet. Help please!!!!

:)

 

Bitlocker recovery key

Hello,

I'm the IT user-support person in a company and I have this issue with a corporate laptop (belong to a domain & Active Directory):

I received from a user his laptop "dead" (no power-on, nothing to start-it). Accordingly to company security policies I deliver the laptop in service with another blank disk (the same SSD type) because the original one contained data.

After receiving the fixed laptop from service, I changed back the disks by putting the original one at it place.

Now, it occur the issue: at first step of booting it request the Bitlocker recovery key because the disk was bitlocker encrypted before.

The bad-luck is that I don't have this Bitlocker recovery key nowhere: on the printed paper, USB memory stick and not even on the Active Directory.

Is strange, because ussually, the other workstations (laptops with bitlocker activated) have this information on Active Directory.

Maybe because of a possible cause: the laptop owner use to work at home with the laptop and the Active Directory didn't synchronized the information related to Bitlocker recovery key (like for other laptop used in LAN).

I have the "Recovery key ID" on the blue screen for the laptop but is useless because I cannot find the "Bitlocker recovery key" on Active Directory using it.

What do you suggest to do in this case?

Many thanks for any advice and answer.

Mircea Dumitrescu.

 

BitLocker Key

There may be a software that triggered the BitLocker in your Windows 10 PC. To assist you better, we suggest that you check these articles for further information:

• Find my BitLocker recovery key.
• BitLocker recovery keys: Frequently asked questions.

• BitLocker

Let us know if you need further assistance.

 

Windows updates...

Oh. Your "Registry" must have gotten screwed up FLY3R. If for some reason you couldn't download your updates I suppose you could go to the update site, and run throught the steps 'till it fails activation. Then you could go up to "Tools > Manage Add ons > then disable "Windows Genuine Advatage Validation Tool." Of course you should only use this method if you are having problems updating your legitamate copy of Windows XP. Perhaps do to a corrupted piece of software? *Smile