Windows 10: Windows update - bluetooth and PCI problems. ASUS / Realtek.

Discus and support Windows update - bluetooth and PCI problems. ASUS / Realtek. in Windows 10 Gaming to solve the problem; As Utsab Das1 wrote in his "Realtek Bluetooth Adapter Broken after recommended Windows 11 23h2 update" I have the same problem, but in 24H2. I’ve tried... Discussion in 'Windows 10 Gaming' started by Aleksandra Kolibska, Jul 2, 2025 at 4:07 PM.

  1. Windows update - bluetooth and PCI problems. ASUS / Realtek.


    As Utsab Das1 wrote in his "Realtek Bluetooth Adapter Broken after recommended Windows 11 23h2 update" I have the same problem, but in 24H2. I’ve tried everything, including assistance from Microsoft, which ended with my system being unable to boot. I had to ask someone for a USB stick with the system just to recover anything. However, after the recovery, half of the system functions don’t work — so thanks for the support.Can you provide some kind of patch to make my devices - BT and WIFI work properly again?I don’t want to replace the motherboard just because you’re not reading what people ar

    :)
     
    Aleksandra Kolibska, Jul 2, 2025 at 4:07 PM
    #1
  2. Olafchief Win User

    Asus AC68 PCI-E Wireless adapter not working after Windows update (Code 38)

    As the title suggests, after the most recent Windows update (brought my version of Windows to 1803), my Asus AC68 PCI-E Wireless adapter ceased to function. According to Device Manager, it was a "code 38" error (Windows cannot load the device driver
    for this hardware because a previous instance of the device driver is still in memory.)


    Multiple searches have suggested that this is because of an issue with AMD processors, but this is not my situation as I have a Intel based processor.

    I have attempted the following troubleshooting steps (without success)

    • Uninstall and reinstall the driver
    • Use to "PCI lock" function in msconfig
    • Restore my computer to a previous state
    • Delete the Asus software
    • Change PCI port of my card

    The only step I could take that did work was to restore a previous version of Windows (it brought me back to version 1709). So, for the moment my card works again, but my PC wants to update again, and I feel like this whole process will begin again if I
    do so. For the record, I have already been in touch with Asus support, and they have been less than helpful (some of the steps taken above were at their suggestion). Thank you in advance for any advice.
     
  3. loki301 Win User
    Realtek Bluetooth Problem

    I'm having a problem with my realtek bluetooth 4.0 driver. I have windows 10. It wasn't showing up in device manager unless I clicked on show hidden devices. I followed the steps listed at Redirecting
    and tried redownloading the drivers and reinstalling them. I did but windows gave me an error that basically said no appropriate driver to install. I got the driver from lenovo who makes my laptop cause I have a lenovo G50-45 Laptop.

    Windows update isn't even picking it up. What do I do?
     
  4. Jelo Sen Win User

    Windows update - bluetooth and PCI problems. ASUS / Realtek.

    Bluetooth not working on ASUS laptop

    Hello,

    There are several factors that may cause this issue. To better assist you, we suggest that you answer the following questions:

    • Have you made any recent changes on your device prior to this issue?
    • Have you tried disabling and enabling the Bluetooth using the Control Panel? (Not turning off and on)
    • What troubleshooting steps have you done so far?
    In the meantime, we suggest that you run the Bluetooth troubleshooter by:

    • Select the Start button, then select Settings > Update & security > Troubleshoot.
    • Under Find and fix other problems, select Bluetooth > Run the troubleshooter.

    Looking forward to your response.
     
Thema:

Windows update - bluetooth and PCI problems. ASUS / Realtek.

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