Windows 10: Windows Update broken but fixed

Windows update was broken on my computer for two months.

The C:\Windows\SoftwareDistribution folder was full of bad stuff.

I went to Contact Us - Microsoft Support for help. I followed all the instructions from the chat robot until I finally got to talk to a support person. He spent more than an hour with me trying to help. At the end he gave me false instructions and false information and hang up the phone.
Over the years I have spoken with many wonderful support people from Microsoft that have helped me.

I tried again the next day. I chatted with the support robot for a while until I got to speak with a real person. She tried a quick fix that didn't work. She started to

Download Windows 10 Disc Image ISO File - Microsoft into a folder on my computer.
C:\Windows\SoftwareDistribution folder was renamed to C:\Windows\SoftwareDistribution.bak. The Windows 10 reinstalled took 11 hours, on a fast connection, but it was worth the wait.
I have verified that Windows Update works properly again. All my software and files are intact.

Thanks Microsoft support.

:)

 

FIXED!! Windows 7 sp1 never ends searching for updates

Check the date on the one you thought it was. Nov 4 2015 <-That's not June

The rollup does contain the fix.

June 2016 update rollup for Windows 7 SP1 and Windows Server 2008 R2 SP1

June 21 2016

Windows Update Client for Windows 7 and Windows Server 2008 R2: June 2016

This update contains some improvements to Windows Update Client in Windows 7 Service Pack 1 (SP1) and Windows Server 2008 R2 SP1. This includes the following:

• An optimization that addresses long scan time for updates that's reported on some computers.
• Fix for a Windows Update error 0x8007000E on some computers while they are updating.
• Some reliability improvements.

 

FIXED!! Windows 7 sp1 never ends searching for updates

Yeah, I've been noting it for months on the refusenik thread. They do NOT want anything older than 10 running.

I still have an HTPC on W7, and every other month I have to fix the update agent in order to get all updates. SMH....

You provided a good step by step fix. I've bookmarked it for future reference.

 

FIXED!! Windows 7 sp1 never ends searching for updates

They made it part of the WU client then, or it's two different things doing the same. Too bad you can't download it separately.