Windows 10: windows update brokey, kind people, i request your assistance to resolve this issue

ever since i got my pc from an internet cafe i havent been able to update my windows at all which prevents me from doing certain activities for example downloading apps from the microsoft store and i would really like to be able to use my pc without such restrictions but havent been able to find the source of the problem. All i have managed to discover of the situation is what you see below . How can i resolve this ????

:)

 

Windows 10 fails to update


Thanks,

The Users list compared to the Profile list you posted earlier tell me there is not an issue with Users (a known issue where there is a profile in the list, but not actual User folder).

The error code suggests corruption in the CBS manifest:
Try these steps one at time until the issue is resolved or you run out of steps.

Is Windows activated?
No? Activate Windows 10

Launch Command Prompt (Admin)
enter the following line
reg query HKLM\Software\Policies\Microsoft\Windows\WindowsUpdate /s
If DisableWindowsUpdateAccess REG_DWORD 0x1

launch regedit
navigate to HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\WindowsUpdate
change the value of DisableWindowsUpdateAccess to 0
exit regedit
exit Command Prompt

Launch Windows Update

Try the next suggestion if the issue is not resolved.

Restore health to the component store
DISM - Repair Windows 10 Image
Step 6. To Use DISM /RestoreHealth /Source:wim Command
- OR -
Step 7. To Use DISM /RestoreHealth /Source:esd Command
Check System Files
SFC Command - Run in Windows 10
Read the front material, then
follow >> OPTION THREE <<
To Run SFC /SCANNOW Command in Windows 10

If there are integrity issues reported on screen,
Follow the instructions in >> OPTION FIVE <<
To View Only the "SFC" Scan Results from the CBS.LOG

If there are no integrity errors, Launch Windows Update

Try the next suggestion if the issue is not resolved.

Paste the following line into the address bar of File Explorer
Control Panel\All Control Panel Items\TroubleshootingLaunch System and Security > Fix problems with Windows Update
Press Advanced
Select Run as administrator
Press Next

Launch Windows Update

Try the next suggestion if the issue is not resolved.

Automatically reset Windows Update components
Download and run MS Windows Update diagnostic cab (direct download)

Launch Windows Update

Try the next suggestion if the issue is not resolved.

Manually reset Windows Updates via batch file

Windows Update - Reset in Windows 10

Launch Windows Update

 

How to find People app in Windows 10.

Hi Long,

Thank you for posting on Microsoft Community. We will help you in resolving your issue.

Before assisting further, I would like to ask you a question related to the query:

• Are you not able to find People app on your PC?

Method 1:

Step 1:Check if People app tile is showing on the Start menu
by pressing Start key on keyboard

Step 2: If it is not displayed, then I suggest you to check using
Cortana by following the steps below:

• Press Start key on the keyboard and type People.
• Select the top most search result.

Step 3: You can also check in All settings from start menu by following the steps below:

• Press Start key on the keyboard and click on All settings option from the bottom left corner of the window.
• Check if People app is listed under alphabet P.

Method 2: If you do not find it in PC, you can download
People app from the Windows Store by following the steps below:

• Press Windows key on the keyboard and type Windows Store.
• Select the top most search result.
• Type People in the search and download the
  People app.

Get back to us with the answer to the above question to assist you further on this query. Your reply is most important for us to ensure that we assist you accordingly.

We are happy to assist you with any issues pertaining to Windows.

Thank you.

 

Issues with the computer power hp support assistant and windows update in Windows10

Hi Tina,

I understand the inconvenience caused regarding the shutting down of computer and issues with hp support assistant, and also windows updates. I will certainly assist you.

Please answer the below questions to assist you better.

1. What is the make and model of the computer?

2. When you say “issues with hp support assistant” what is the exact issue are you referring to?

3. Are you getting any error code or error message?

Follow the below methods and check if it helps.

Method 1:

I suggest you to try running the Power Troubleshooter to check if it helps to resolve the issue.

Run the Power troubleshooter on the system.

Refer these steps:

• Press Windows key + X, select Control panel.
• Change the view by option on the top right to Large icons
• Click on troubleshooting and click on the view all option on the left panel
• Run the Power troubleshooter

Further you can try creating a new power plan according to your preference. Refer the link below for more details on Power Plans.

Power Plans: frequently asked questions

http://windows.microsoft.com/en-us/windows/power-plans-faq#1TC=windows-8

(Steps in the article, applies to Windows 10).

Method 2:
Run the Update Troubleshooter on the computer.

Windows 10 has a built-in troubleshooter to check and fix issues with Update. I would suggest you to run this troubleshooter to check if the issue is with your Windows update.

Refer these steps:

• Press Windows key + X, select Control panel.
• Change the view by option on the top right to Large icons.
• Click on Troubleshooting and click on the view all option on the left panel.
• Run the Windows Update troubleshooter.
• Restart the system and check if the issue is resolved.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.