Windows 10: Windows Update - can't save pdfs any more received via outlook

Windows Update - I can no longer save normal or editable pdf's received from 3rd party in outlook. Was fine before update & Provider hasn't changed anything at their end. Contacted Trend Micro & we uninstalled & issue is still there so they are saying it is a Microsoft issue. Can open them no problem but when do "save" or "save as" get a blank screen. Tried the error fix on saving pdf to acrobat dc - doesn't work as I don't have the "Manage controlled folder access" option

:)

 

Problem with Outlook 2016 not remembering default PDF app choice

Thanks for the suggestion. I wonder though if the issue actually has anything to do with the Adobe Reader? When I first observed the problem Edge was showing as the default PDF reader in Outlook's drop down list. It was possible to select Adobe Reader from the list, but even though we put a check in the box for Outlook to remember the choice it didn't. After setting the Adobe Reader as the default in Control Panel/Default Programs/ the icon on PDF files changed to the Adobe Reader icon and it replaced Edge as the first app in Outlook's drop down list, however Outlook continues to ask and doesn't save the choice.

One thing I wanted to try was repairing Microsoft Office, but strangely there is no entry in Programs and Features. I wonder if there's a way to run the repair from the command line?

 

PDF

Hello,

Regarding your PDF documents, the location will be based on where you saved the files. For your second inquiry, your documents can be converted to a PDF. If the original file is from Office Word, we suggest that you follow the steps below:

• 
  In Word, select File > Save As.
  
• 
  Select where you want to save the file.
  
• 
  Type a new File name if you want.
  
• 
  For Save as type, select PDF.
  
• 
  For Optimize for, select an option: Standard or
  Minimum Size.
  
• 
  Select Open File After Publishing, if you want to open the file after you save it as a PDF. This is selected by default.
  
• 
  Select Save.
  

If the steps provided is not working, please get back to us with the exact version of your Office Word.

Let us know the result of the suggested steps.

Thank you.

 

Windows 10 - Outlook Hyperlinks and PDFs Opening in Edge Not Chrome

I want to once again use Chrome for URLs and Adobe Reader for PDFs, but lost this after a Windows 10 auto-update.

I now too have the situation where PDFs in emails I receive in Outlook (2010) open in Edge, and when I attach a PDF to an Outlook email it shows as an Edge doc. Also, URLs in Outlook Emails open in Edge. PDFs and URLs other than in Outlook open with my
preferences.

I've reset all the defaults I can find to associate PDFs with Adobe Reader and URLs to Chrome. Also tried the suggested regedit change. Didn't help at all.

My Set Default Programs don't show Microsoft Outlook, just:

• Microsoft account
• Microsoft Edge
• Microsoft family restrictions
• Microsoft Solitaire Collection

Control Panel shows I have both Microsoft Office Click-to-Run 2010 (which includes Visio) and Microsoft Office Home and Business 2010 - English (which includes Outlook, Word, Excel, and Powerpoint).