Windows 10: Windows update cleanup not deleting data

Usually after updates for Windows, I clean storage, and this works ok.After this latest update, storage shows 304MB data in Windows update cleanup, and this remains after storage cleanup run.SFC and DISM all ok.Checked file explorer, C:\windows\system32, and clnup is missing.Suggested fixes of CMD and %windirsystem32\cleanupmgr.exe, and same using win+r, did not work, as file not found.Found 2 other suggestions.1: Wait for next windows update, to see if cleanup works.2: Delete last update, then reinstall.If clnup.exe is missing file, then I fail to see how either suggestion would work.Any clue

:)

 

Windows 10: Delete synced and favorites data

Hi,



Thank you for posting the query on Microsoft Community.

We understand that you want to delete irrelevant data stored in the Computer.

I suggest you to follow the steps below and check if it helps.

Method 1: Disk Cleanup.

• Open Disk Cleanup by clicking the Start button. In the search box, type Disk Cleanup, and then, in the list of results, click Disk Cleanup.
  
• If you're prompted to choose a drive, click the drive you just installed Windows on, and then click OK.
• In the Disk Cleanup dialog box, on the Disk Cleanup tab, click Clean up system files.
• If you're again prompted to choose a drive, click the drive you just installed Windows on, and then click OK.
• Select the Previous Windows installation(s) check box, and any other check boxes for the files you want to delete, and then click OK.

Method 2: Clear Favorites data.

• Click Start
• Click Computer
• In the address bar, paste this location: %userprofile%
• Press Enter on your keyboard
• Make sure you have a Favorites folder listed in the
  %userprofile% folder
• Right click on the folder, select open and you can delete the data listed under the folder.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

DISK CLEANUP

Hello,



Thank you for writing to Microsoft Community Forums.

1. Which files are you trying to delete using disk clean up?
2. Which version of Windows are you currently using?

Please reply back with the information to the above questions in order to provide you with appropriate troubleshooting steps:



I understand that you are trying to free up memory using Disk Cleanup. If you are trying to delete files using disk cleanup on Windows 10, I suggest you to refer the following article on

Disk cleanup in Windows 10 for steps to perform disk clean up on your PC.



Hope it helps.



Sandeep Kumar M

Microsoft Community – Moderator

 

Cannot delete Windows OLD using disc cleanup.

Hi Peter,

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.

• What happens when you run disk cleanup? Do you get an option to select previous OS?
• Do you receive any error message when you run disk cleanup?
• Why you want to remove Windows.old folder?

You may follow the below steps and check if it helps.

• In search type disk cleanup and hit enter.
• Click on cleanup system files.
• Under files to delete select previous operating system and click
  OK.

Note: Windows.old folder contains all the important files (user data, Program Files, Windows files, etc.) from the older version of Windows that was installed on your computer. However, before deleting it, I would suggest you to browse through
the folder and make sure you don’t have any important files in there. Having done that, you can go ahead and delete the folder.

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.