Windows 10: Windows update crashed my pc

Discus and support Windows update crashed my pc in Windows 10 Installation and Upgrade to solve the problem; Yesterday I did my periodic updates on my pc. After clicking install on the new windows update I walked away and went about my day. Later on i came... Discussion in 'Windows 10 Installation and Upgrade' started by MVT91, Jul 25, 2019.

  1. MVT91
    MVT91 Win User

    Windows update crashed my pc


    Yesterday I did my periodic updates on my pc. After clicking install on the new windows update I walked away and went about my day. Later on i came back to my pc and it was at a blue screen saying could not boot up correctly or something along those lines. I hit restart and it brought me back to that screen. I then clicked advanced options and seeing a few options I clicked troubleshoot and was presented with more options. Ive never been in this situation before. I called microsoft this morning and talked to two different people. The second one was much more helpful and lead me through some things to try which included trying to uninstall newest feature update which did not work, the other was to try system restore which did not work, also i tried startup repair which did not work, the final thing tried was to go into safe mode. When i went to safe mode to log in it would not load.


    I have never had any issues with updates till this update. This is a new pc, not even a year old and has always been up to date.


    Please help

    :)
     
    MVT91, Jul 25, 2019
    #1
  2. PEACH1971
    peach1971 Win User

    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, Jul 25, 2019
    #2
  3. EASY RHINO
    Easy Rhino Win User
    all games crash!

    ive watch my temps and both the cpu and gpu are within normal ranges. when it freezes it simply freezes the image and stops the sound. i must reboot to get back to windows.
     
    Easy Rhino, Jul 25, 2019
    #3
  4. MALA_S
    Mala_S Win User

    Windows update crashed my pc

    Windows Updates crashing and unable to login to PC

    Hello SoaringHigh2061,

    Thank you for writing to Microsoft Community Forums.

    As per the manufacturer’s website, your PC is compatible
    only with Windows 7 & 8. This could be the cause for the system crash.

    If you wish to pause the updates for a while, you may check with the steps listed below in the article -


    However, I would also suggest you to get in touch with the PC manufacturer to know if there are any latest drivers available, that is compatible to run Windows 10 on your machine.

    Regards,

    Mala S

    Microsoft Community - Moderator
     
    Mala_S, Jul 25, 2019
    #4
Thema:

Windows update crashed my pc

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