Windows 10: Windows Update Deleted files

Hey with it staying short i recently last night had a windows update which i set it to auto do it this morning and after the update i realised my pictures, music, videos all wiped nothing at all in them and i tried back-up but it was "off" coz this never happened to me so therefore i didn't have it on and didn't even know you had to turn it on but pretty much i cant restore to before and i tried going into windows.old and still nothing in there and i am lost without my pics and all them ? i really need help. also i forgot to add my start button dont work neither my task bar.

:)

 

update deleted files

Could you look in C:\Users folder to see if there maybe a folder there with your files?

If don't see them, look in the OneDrive folder to see if your files might be there.

 

update deleted files

The last update that my computer just completed deleted all of my pictures that were saved on the computer. This is the second update in a row that has done this. What can be done to stop this?

 

Hi, forgive the obvious- do you not have backups?
Here we strongly recommend disk imaging- a great way to give yourself an easy recovery path when things go horribly wrong- even disk failure.

Are you sure you are logged in normally- perhaps you have a temporary user profile, so are not accessing your normal user folders?

If you open file explorer, then type
%userprofile%
in the address bar, then click the address bar, can you copy and paste what is in your address bar, or post a screenshot?

What is your windows version?
Windows key + R, winver
(If your PC responds to that). Otherwise you could have a look at Properties, Details of C:\Windows\explorer.exe and you should see a build number there.




If you upgraded to build 1709,

then this may be something a number of people have experienced: this may help:

- how have you tried to restore?
Do you mean System Restore? or 'Go back to the previous version' (i.e. after a build upgrade)?

 

Hello yh i am on version 1709 for starters and i had no backups previous due to i never needed too plus i didn't know how to do that, but now ill do that for further solutions and where i cant access my start up button i cant get into settings to try the account one is there another way to get into settings?? and i when i restored it it was when i turnt it on so that failed .

 

Please try this as above:
If you open file explorer (Windows key + E), then type
%userprofile%
in the address bar, then click the address bar, can you copy and paste what is in your address bar, or post a screenshot?

It seems the update you refer to was the upgrade to 1709.

Settings:
Windows key + X, click Settings
- may work for you.

 

Settings = Windows key + I.

 

In File Explorer, Browse to C:\Users you should see your User Name profile folder, you may have more then one. Open this up, you should have all of your User folders (ie) Pictures, Music, Documents etc. If so, then your User Profile got corrupted and Windows logged you into a Default account. If you can't logout and login as your previous User Profile, then follow these steps How to Fix A Corrupt User Profile in Windows 10 to create a New User Account and copy your files to the new user profile.

 

Thank you very much guys for your help i managed to find my currupt user files and all my stuff and ill just follow the link through and fix it. Thank you guys for your time i appreciate it.

 

If I was able to help you please click the Thumbs Up icon in the lower left corner under My Computer