Windows 10: Windows Update doesn't open/load/work

[COLOR=rgba0, 0, 0, 1]Hey guys,[/COLOR]

[COLOR=rgba0, 0, 0, 1] [/COLOR]

[COLOR=rgba0, 0, 0, 1]so I've been havingtroubles with Windows Update. It has been an issue for quite a long time, butit hasn't been bothering me much until now. This might be a bit long, which i'm sorry about[/COLOR]

[COLOR=rgba0, 0, 0, 1]When I try to openWindows Update in settings, it doesn't load. It keeps loading up on the screen,there is this loading sign, but it won't load after any time as shown in thefigure below[/COLOR]





Characteristics: Win 10,x64



I've tried a bunch ofmethods to try and make it work. Here is the list:
first thing, i tried windows update troubleshooter. it didn't find anyissue.



i tried setting Windows Update service – it was set to "Disabled", soi set both to automatic and started it. at first, it kept stopping by itselfright after, but last time i tried, it stayed on "running". but thatdidn't do anything either.



i tried using commandsas Administrator and restarting services that are connected to WindowsUpdate. this is the list of the commands:

• net stop wuauserv
• net stop cryptSvc
• net stop bits
• net stop msiserver
• Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
• Ren C:\Windows\System32\catroot2 Catroot2.old
• net start wuauserv
• net start cryptSvc
• net start bits
• net start msiserver

i tried scanning thecomputer using antivirus, but that didn't help much either.



i tried deletingC/Windows/SoftwareDistribution/Data Store contents.



i wanted to try diskcleanup which was supposed to be a 2-step operation – first deletingdownloaded program files, temporary internet files and thumbnails. in thesecond step, Windows Update Cleanup was supposed to show up, it was supposed tobe the first item listed, but it didn't stow up at all – I ran Disk Cleanupboth ways: as Administrator, and then normally while using "Clean UpSystem Files" option, which was supposed to make Windows Update Cleanupoption shown, but that didn't work either figure below








i tried working withregistries – path:HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate

i tried modifying valuedata here to 0 in all three items they were set to 1 before as show in thefigure below





another thing i did inRegistry editor was creating a new key in path:
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade
I created the last part - OSUpgrade, where I added in twoseparate attempts both: DWORD 32-bit Value where I set Data Value to 1, andthen deleted it and created QWORD 64-bit Value where I set the Data Value to1 as well. figure below





Another thing I tried, was downloadingWindows 10 Upgrader App. I was able to launch it, but after 2 hours of downloadingupdates and installing them, an error popped up: 0x80070422. I tried solving itdownloaded and installing KB file, but the installation process wasn’t successfuland another error showed up, turning it into a vicious circle.

One very surprising thing I have justfound out – my Microsoft Store wasn’t working due to Windows Update for sometime, but I just found that at some point probably today, 2 apps which were inthe queue in Microsoft Store to be downloaded which would happen after WindowsUpdate was repaired actually downloaded. Which is making me hopeful – that wouldmean something has changed. Though I still cannot make Windows Update itselfwork or even show any error in Settings, it still keeps loading.


There was probably a couple of other things i tried to do and don't remember like i for sure remember there was one other thing in Registry Editor I did, but this post kind of summarizes what i have tried and failed at.




I've seen a lot of people struggling with this very issue, always with a different "shade" of it, and many of them weren't able to solve the issue.

I understand I might need to re-install my Windows which I really do not want to do, but I understand I might have to.


Thank you so much!

:)

 

Windows doesn`t start. Authomatic repair doesn`t work.

Thanks again!!

I`m sorry I had not noticed that the text on the picture was in spanish. It says that windows has replaced some damaged clusters in "name" file and "directory". Then, at the end "an unspecified error occurred (75736e6a726e6c2e 4f6)".

I`ll do it and I`ll be updating this thread when I have the report.

- - - Updated - - -

I ran SeaTools. These are the results:




Does it mean my HDD is useless?

 

Scanner doesn´t work anymore after last Windows 10 update

As many people on the internet already are discussing, their scanner doesn´t work anymore after the last Windows update. But there seem to be no solution.

My Scanner starts making noises, as usual, and then i get error messages: "Communication with the scanner is not possible"
or this




Is there a workaround for that?

 

Windows doesn`t start. Authomatic repair doesn`t work.

Thanks for your answer, ken!

I deleted all my data. I had have it backed up.

I did a clean installation using the windows media creation tool (usb option).

No, I didn`t. I thought a clean installation would solve the problem.

After posting my previous message, I did it.





After chkdsk, I close cmd and tried to boot and the laptop just turned it off. This morning I`ve restarted it and automatically windows did a repair. Windows has booted and it seems that the repair tool has removed chrome and acrobat pdf reader (the only two programs I had installed after reinstalling windows).

Now Windows is installing updates and restarting my lapop, I`m kind of frightened. I don`t want it to happen again. Anyhow, I want to know what has brought the issue

I`ve been looking for information about the error code at the end of the picture and I didn`t get anywhere.