Windows 10: Windows Update failure

Hi all,

Since a while I have been experiencing a string of problems with my Asus Zenbook running Windows 10 Home 64 bit


At first i noticed windows update would just give errors instead of installing new updates, for example:

2018-05 Update for Windows 10 Version 1709 for x64-based Systems (KB4134661) Error 0x8000ffff
2018-08 Security Update for Adobe Flash Player for Windows 10 Version 1709 for x64-based Systems (KB4343902) Error 0x80248007
Feature update to Windows 10, version 1803 Error 0x8007007E

Of course I tried searching online for solutions and I have a feeling I tried it all, but keep going deeper and deeper; to solve one error I have to do something, but that results in an error which I first have to fix, but when I try to fix that I get another error etc etc. I know this sounds vague but to be honest after spending nearly two weeks I just lost track of all the stuff I have tried and failed.

The feature update takes hours and hours; it downloads it completely, it prepares installation completely, but just before finishing the installation I get error 0x8007007E

When I run the Windows Update Troubleshooter which I found here it tells me there is a restart pending, but when i restart the computer nothing really happens, resulting in the same message in the Troubleshooter

I also tried installing the updates above manually through the Windows Update Catalog but it also fails every time.

Some other things which are not working correctly:
- Upon restart my laptop cannot find any Wifi networks. I have to completely shutdown the laptop to make it connect to my Wifi again
- When using command sfc /scannow in command prompt I get error message "Windows Resource Protection could not start the repair service". I get the same error in the offline mode through the advanced start up (via control panel - settings - recovery)

Some info regarding my system:
Asus Zenbook UX303L

Windows 10 Home - 64bit operating system, x64-based processor
Version 1709
Build 16299.371

Intel Core i7-4510 CPU @ 2.00ghz 2.60ghz
RAM: 8,00 GB (7,89 GB usable)
Kaspersky Free Antivirus



I'm getting quite desperate, so I hope you have some ideas what I can try to do.
Of course I hope I posted this question in the right section of the forum.

Many thanks in advance!

:)

 

Windows 8 failure configuring updates and reverting

I agree 8 is awful! It's not for me though... I replaced a broken screen in a Win 8 laptop that was given to me and I am going to give it for free to someone that can't afford one so they can do homework at home. Yes I took it from 8 to 8.1 back on 10/09/2014. This is what I posted there...

"Great post! I found a similar one. I would like to point out that you may want to edit your OP...

1. Step 1 should read to disable AUTOMATIC updates, not disable manual updates.

2. KB2871398 should really read KB2871389

I would like to say that KB2917499 may also be needed as it was in my case. I also had to run the Windows Update Troubleshooter after installing those 2 updates. After these steps I was able to begin my 8.1 download from the Microsoft store. I don't know if it made a difference or not, but I also went into the Bios and disabled "Secure Boot."

It was a helpful post. Thanks!

 

Windows 8 failure configuring updates and reverting

No, the license only applies to the Windows 8 OEM copy the original owner purchased with laptop, it doesn't magically transform into Windows 8.1 Retail one.

OK, so here's the commonly recommended steps that should help you with your problem.

Before you begin, I would recommend you to download both of these files and save them on your USB drive in order to use it later as the only source of third-party packages:

• http://ftp.hp.com/pub/softpaq/sp67001-67500/sp67259.exe
• AMD Treiber und Support für Radeon, Radeon Pro, FirePro, APU, CPU, Ryzen, Desktop-PCs und Laptops

1. The first step would be to recover the original Windows installation using your hard drive partition (the thing that you've done before, I believe). Follow the steps described here (http://h10010.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c03544793#N258) and see if you missed anything. By the end of this operation, make so that your HP product is not connected to any sort of network.

2. Configure your HP device to boot in "clean" mode as described here (http://support.microsoft.com/kb/929135). Restart once.

3. Run the first file you've downloaded (http://ftp.hp.com/pub/softpaq/sp67001-67500/sp67259.exe) from your just-recovered Windows copy and follow the steps required.

4. Run the AMD package (http://www2.ati.com/drivers/amd-catalyst-14.4-64bit-win8.1-win8-win7-whql-aug.exe). Choose the "Advanced" installation option in order to be able to opt-out the "AMD/Raprt App" and "HydraVision" packages.

5. Establish an Internet connection. Run "Windows Store" tile from your Start screen, and select "Windows 8.1" package.

6. Once you're done with your migration from Windows 8 to Windows 8.1, you can install all the critical updates offered by Windows Update, which would be driver software, then Windows 8.1 Update package (KB2919442 > KB2919355 > KB2932046 > KB2959977 > KB2937592 > KB2938439 > KB2934018), "August" Update (KB2993651 > KB2975719 > KB2993100 > KB2979582 > KB2990532 > KB2995004) and .NET Framework 4.5.2 (http://www.microsoft.com/en-us/download/details.aspx?id=42642).

 

Windows 8 failure configuring updates and reverting

I can't thank you enough. I appreciate the time you and others have spent on this. Hmm so my license for 8 would not work for the 8.1 download that I was directed to? I would have wasted time with that? I am still on XP and Win7 machines at the moment and can't stand 8 so I don't mess with 8 machines very often and thus am ignorant to most of it.. At this time I am doing what my previous post has stated and I am going to see if that works. So far it is working which is a shock to me. If it doesn't work out I am going to try your suggestions. I am very thankful for the time you put in helping me. I will report back and let you all know how this turns out.