Windows 10: Windows Update, Frequent Crashing, Blue Screen of Death

Hi,This all started yesterday. I first downloaded a file Davinci Resolve 18. It stayed as a ZIP file and I couldn't extract the file. Thus, I tried several times to completely permanently delete the file. I've tried through the recycle bin, command prompt, and countless of many other methods. Whenever I did delete the file, it would delete; but when I restart the PC, or my PC crashes, it restarts and shows the file still being there. I'm sure that this isn't a virus because I've scanned with the implemented Windows antivirus and it said that there were no threats.I first thought that that wa

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1803 update causing PC crash with Blue Screen of Death

Hello annebinding,

Thank you for writing to Microsoft Community Forums.

To address your concern, kindly help us with the following questions:

1. What is the make and model of the computer?
2. What is the exact error code/message you receive regarding the Blue Screen of death?

I understand that you are facing an issue regarding Blue Screen of Death. A faulty device driver or system service might be responsible for this. Hardware issues, such as BIOS incompatibilities, memory conflicts, and IRQ conflicts can also generate BSOD.
We will look into this for you.

I would suggest you to follow the troubleshooting steps mentioned in the following article step-by-step and see if it works:

• Troubleshoot blue screen errors
  

The Operating System is designed to automatically receive new updates by default. We recommend not to stop the updates, since the updates consists various security patches and latest driver updates which helps to keep the computer safe and secure. Windows
Updates will eventually need to be installed and downloaded, regardless of your update settings. However, you may temporarily pause updates from being downloaded and installed.

To know more on how to pause updates, you may refer to an article on:
Manage updates in Windows 10.


Kindly get back to us with the results, we are looking into this for you and we will be glad to assist you if the issue persists.

Regards,

Mala S

Microsoft Community - Moderator

 

Frequent blue screen of death

Please post a link to the dump file/s. "How to" instructions below.

Blue Screen of Death (BSOD).

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Blue Screen of death

Hi Cruize,

Thank you for posting your query in Microsoft Community.

I understand the inconvenience you are facing. Let me help you in resolving the issue.

I would appreciate if you can provide us the following information to help us understand the issue better.

• Are you able to boot to the desktop?
• What is the exact error message you get on the screen?

I would suggest you refer to the following Microsoft article on
Troubleshoot blue screen errors and check.

Troubleshoot blue screen errors

Reference: Refer to the following Wiki article created by ZigZag3143 (MS - MVP) on
Blue Screen of Death (BSOD).

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Keep us posted on Windows related queries and we will be happy to assist you further.