Windows 10: Windows Update has Broken my Audio Jack

So for completely unrelated issue I sat through and updated my laptop with as many windows updates as I could, including the optional ones, just to see if they'd help. It did fix my inital issue but yesterday my audio jack stopped working, it wasn't able to detect my headphones (and I checked with my spare set and boyfriend's laptop that it most definitely is the Laptop and not the headphones). I managed to get it working again by cleaning the physical jack out (I also ireinstalled the audio drivers. No help) but now having got up today it's back to not working despite having.... Worked and nothing changing between when I went to bed and woke up. Please help. I've wasted the better half of two days on this and I'm fairly convinced it's probably software and not the jack itself.

submitted by /u/YoSocrates
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:)

 

Realtek audio broken with update, Also microsoft chat is broken

My audio is ruined with this last update, i've done every step and recommended action listed by microsoft and every suggestion on the first 20 pages of google search. Realtek is no longer showing up anywhere, like microsoft disabled it, microsoft chat is
also broken, requesting to speak with a human brings you to a couple options, all of which are broken and clicking on "chat" closes the window and nothing happens, this is absolutely disgusting, i've spent the last 4 hours trying to get my tablet, my audio,
and microsoft support to work.

way to treat your customers....................

[Moved from:Windows/Windows 10/Windows update, recovery, & backup]

 

audio jack problems

Hi,

Windows allows disabling of a certain port if you want to or if you need to. To disable a headphone or speaker audio jack, kindly follow these steps:

• Right-click the Sound or Volume icon on the lower-left side of your screen.
• Select Playback devices.
• Right-click on the playback device that you want to disable and click
  Disable.

To disable a microphone jack:

• Right-click the Sound or Volume icon on the lower-left side of your screen.
• Select Recording devices.
• Right-click on the recording device that you want to disable and click
  Disable.

Also, we recommend taking your PC to a technician for the removal of the audio jack that is stuck so that, you'll be able to use the port again.

Should you have more concerns, feel free to post.

Regards.

 

Rear audio jack not working after upgrading to Windows 10

Hi,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand your concern about accessing beats audio on your device after upgrading to Windows 10, we will help you with this issue.

This issue might have occurred due to corrupted/ outdated audio drivers on your device.

Do let us know the make and model of your HP computer?

Try the below troubleshooting steps and check if it helps.

Step 1: I suggest you to run Hardware and Devices troubleshooter.

Hardware and Devices troubleshooter checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device options from the list.
  
• Click Next to run the Hardware and Device
  Troubleshooter.

Step 2: I suggest you to update the audio drivers for your device.

Steps:

• Press Windows + X, select
  Device Manager.
• Expand Audio inputs and outputs, right click on
  Speakers/ Headphones and click on Update driver software.

Step 3: I suggest you to install all the pending updates after upgrading to Windows 10.

• Connect to the internet.
• Press Windows key and type
  updates.
• Click on Check for updates.
• Under Windows Updates, click on
  Check for updates.
• Try to install the updates being shown.

Hope it helps. Try the above and update the status of this issue for further assistance.