Windows 10: Windows Update has crashed PC

Discus and support Windows Update has crashed PC in Windows 10 Installation and Upgrade to solve the problem; Hi, I have a Dell desktop, less than 1 year old. I downloaded the latest windows update yesterday which made my PC "crash" - kept getting "checking... Discussion in 'Windows 10 Installation and Upgrade' started by PeterMcCrea, Dec 25, 2020.

  1. Windows Update has crashed PC


    Hi, I have a Dell desktop, less than 1 year old. I downloaded the latest windows update yesterday which made my PC "crash" - kept getting "checking media presence". Dell directed me to the Currys tech guys who recommended reinstalling windows - my PC was stuck on 2% for 18 hours. Have just turned it off and on again and all I have now is a black screen with the circle of dots frozen at the bottom and nothing happening! Help please?

    :)
     
    PeterMcCrea, Dec 25, 2020
    #1
  2. peach1971 Win User

    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, Dec 25, 2020
    #2
  3. all games crash!

    ive watch my temps and both the cpu and gpu are within normal ranges. when it freezes it simply freezes the image and stops the sound. i must reboot to get back to windows.
     
    Easy Rhino, Dec 25, 2020
    #3
  4. Mala_S Win User

    Windows Update has crashed PC

    Windows Updates crashing and unable to login to PC

    Hello SoaringHigh2061,

    Thank you for writing to Microsoft Community Forums.

    As per the manufacturer’s website, your PC is compatible
    only with Windows 7 & 8. This could be the cause for the system crash.

    If you wish to pause the updates for a while, you may check with the steps listed below in the article -


    However, I would also suggest you to get in touch with the PC manufacturer to know if there are any latest drivers available, that is compatible to run Windows 10 on your machine.

    Regards,

    Mala S

    Microsoft Community - Moderator
     
    Mala_S, Dec 25, 2020
    #4
Thema:

Windows Update has crashed PC

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