Windows 10: Windows update issue

Discus and support Windows update issue in Windows 10 Installation and Upgrade to solve the problem; Windows Update attempts to install "ASUSTek Computer Inc. - Keyboard - 8/2/2019 12:00:00 AM - 12.1.0.28". The installation fails with the following... Discussion in 'Windows 10 Installation and Upgrade' started by David552, Jul 8, 2024.

  1. DAVID552
    David552 Win User

    Windows update issue


    Windows Update attempts to install "ASUSTek Computer Inc. - Keyboard - 8/2/2019 12:00:00 AM - 12.1.0.28". The installation fails with the following code 0x8024ce13. From the web I got an indication that blocking this update could be a solution. However; Windows Update does not provide a block option. How do I prevent this repeatedly failed update from disabling my keyboard requiring me to delete an ASUS number pad driver error in Device manager and rebooting to RE-ENABLE my laptop keyboard. I have spent HOURS figuring out the cause of this problem and it appears to be windows update.Thank

    :)
     
    David552, Jul 8, 2024
    #1
  2. NEWTEKIE1
    newtekie1 Win User

    Windows update issues

    Came here to suggest this.*Laugh :laugh:

    Definitely not an issue with the Windows Servers as I just re-installed yesterday and got all my updates.
     
    newtekie1, Jul 8, 2024
    #2
  3. CRASHNBURNXP
    CrAsHnBuRnXp Win User
    Windows update issues

    It works, but I still need to fix it so that way I dont have to plug computers directly to the modem to get windows update to work. It was also blocking me from installing directx.
     
    CrAsHnBuRnXp, Jul 8, 2024
    #3
  4. TECHTU
    Techtu Win User

    Windows update issue

    Windows update issues

    +1

    If your wireless router has a built in firewall maybe it's somehow set to block the ports that Windows updates use?

    I'd also suggest if it works with it being directly connected then you could try resetting your router to see if this fixes the issue.

    That's my 2 cents anyways. *Smile Windows update issue :)
     
    Techtu, Jul 8, 2024
    #4
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Windows update issue

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