Windows 10: Windows Update KB 5027215 and KB 5027538 questions

Hello,after updating my Desktop and Laptop with both updates for Win10, I had two identical issues but only one was solved.After the computer boots up, on the desktop screen a Notepad file appears with 'desktop' as the name. The contents of this 'file' is[.ShellClassInfo]LocalizedResourceName=@%SystemRoot%\system32\shell32.dll,-21787I found that I could check the box to hide hidden files and folders under File Explorer Options to hide this from appearing on the screen.However, on my laptop this options was already checked, so this file keeps popping up after every boot up.So one of my questio

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Failing to update these KB 3135782, KB 890830 and KB 3135173

Hello,

Thank you for posting the query on Microsoft Community.

From your issue description, I understand that you are facing issue in updating windows updates. Not to worry, I am here to help you with this issue.

I would suggest you to try the below methods and check if it helps.

Method 1:

I suggest you to run the Windows Update troubleshooter and check if it helps.

1. Click on search bar next to Start Menu.

2. Type “Troubleshooting” without the quotes and click on
Troubleshooting.

3. Click on View All on the left panel of the screen.

4. Click on Windows Update

5. Click on Next and follow the prompts to run the troubleshooter. Restart the PC and check.

If the above steps doesn't work, try the below automatic Windows troubleshooter
and check if it helps.

Troubleshoot problems with installing updates
http://windows.microsoft.com/en-us/windows/troubleshoot-problems-installing-updates#1TC=windows-10

If the above steps doesn't work try the below.

Method 2:

I would suggest you to manually reset the Windows update components and check if it helps.

Reset Windows update components.

Resetting Windows Update Components will fix corrupt Windows Update Components and help you to install the Windows Updates. Please follow the below steps to reset the Windows Updates Components manually:

• Press Windows Key + X on the keyboard and then select “Command Prompt (Admin)” from the menu.
• Stop the BITS, Cryptographic,
  MSI Installer and the Windows Update Services. To do this, type the following commands at a command prompt. Press the “ENTER” key after you type each command.
  
  • net stop wuauserv
  • net stop cryptSvc
  • net stop bits
  • net stop msiserver
• Now rename the SoftwareDistribution and
  Catroot2 folder. You can do this by typing the following commands in the Command Prompt. Press the “ENTER” key after you type each command.
  
  • ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
  • ren C:\Windows\System32\catroot2 Catroot2.old
• Now, let’s restart the BITS, Cryptographic,
  MSI Installer and the Windows Update Services. Type the following commands in the Command Prompt for this. Press the
  ENTER key after you type each command.
  • net start wuauserv
  • net start cryptSvc
  • net start bits
  • net start msiserver

5. Type Exit in the Command Prompt to close it.

Now you may try running the Windows Updates and check if the above steps resolve the issue.

For reference: https://support.microsoft.com/en-us/kb/971058

Disclaimer: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry
incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry,
click the following article number to view the article in the Microsoft Knowledge Base: 322756 (http://support.microsoft.com/kb/322756/)


How to back up and restore the registry in Windows

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.

 

Update KB 3081441

Hi Michael,

Thank you for posting in Microsoft Community.

Sorry for the inconvenience caused to you.

I would suggest you to Run the Windows update Troubleshooter and then try to install the app and check if it helps:

• Press “Windows + X” and select Control panel.
• In the search box, type troubleshooter, and then click
  Troubleshooting.
• Under System and Security, click
  Fix problems with Windows Updates.\

I suggest you to install the updates once again and check if it helps.

https://support.microsoft.com/en-us/kb/3081444


Hope this information is helpful, if not let us know with the updated status and we will be happy to assist you further.

Thanks.

 

Downloading the most recent KB

I am doing this because I am still trying to find why my last Windows Updates are failing, and because I am not ready for an In-Place Upgrade.

I am referring to the instructions given on this MS page:

support.microsoft.com/en-nz/help/10164/fix-windows-update-errors

It says:

• Go to the Update history page.
• Find the most recent update KB for the version of Windows 10 you have – it’s usually at the top of the list – and either write the KB number down or copy it
• Go to the Microsoft Update site and search for the KB number.

Under View Update history in Settings, I see only the latest attempts to install the 2018 Cumulative Update for Windows 10 V1803 for (KB4462919) and the failed Security Update (KB4462919).

That means I see two KB numbers. In the instructions under 3, which KB number are they talking about? Are they even talking about any one of the two listed KB numbers in Update History (failed updates), or are they talking about the KB number(s) of the last successful update. If the latter, I don't have them, because I cleared the Update History in Settings.