Windows 10: Windows update killed the quality of the microphone

I did the latest update a couple of days ago, since then the audio quality of my headphones microphone has dropped a lot. While before the voice was almost crystal clear now it looks like a Soviet radio. They are a pair of Logitech G231s

submitted by /u/ar_lec
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:)

 

Cant change microphone quality

Hi,

Thank you for writing to Microsoft Community Forums.

I'd suggest you to follow the below steps and check if you're able to change the microphone quality.

1. Click on Start icon.

2. Type Manage audio devices and press Enter.

3. Click on Recording tab.

4. Right click on the Microphone and select Properties.

5. Click on Advanced tab.

6. Set the sample rate to CD Quality or DVD Quality.

7. Click on Apply and OK.

Restart the system and check. Update us on the result.

Hope it helps.

Naveen M

Microsoft Community - Moderator

 

Microphone Sound Quality

Hello, xodjbgxo,

This tutorial lists several steps on improving sound quality.

How to Manage Your Windows 10 Sound Settings - Make Tech Easier

 

Windows 10 USB Microphone quietness + low quality (AT2020 USB)

Hi,

There is a significant problem with the the new generation of Windows which is to do with (mostly) professional USB microphones, mine being the Audio Technica AT2020 USB Plus. The microphone input by default is far too quiet (and also slightly lower quality). This problem occurs in Windows 10, however it worked perfectly in Windows 7.

The solution, I repeat, is NOT turning up the percentage level, DB, or boosting the microphone. For someone who intends to record professional audio, this solution is effectively what "digital zoom" is in a camera, simply boosting the audio in its entirety, even though the input volume is simply not what it should actually be. This results in noise becoming louder, and many other various imperfections.

Things I have tried:

• Reinstall/update the driver. There are no drivers except the generic Windows 10 USB microphone drivers. They worked perfectly on Windows 7 but after that they were completely broken.
• Contact the manufacturer. I contacted Audio Technica and explained how this is a call they get often, and that it is a problem with Windows. The only way they said it could be fixed is with some form of Windows update which matches the driver format of Windows 7.
• Boost the volume. Artificially boosting the volume in any way results in quality loss and is in no way a valid solution. This works for some people, but mostly it is just hiding the problem.
• Run the recording audio troubleshooter. All this does is check to make sure the audio services are running and that the microphone is detected. Neither of those are the source of the problem, therefore this fixes nothing. Neither will any other troubleshooter.
• Install Windows updates. As of this post, there is no Windows update that fixes this. I've installed every update for the past 2 years and they've done nothing to address this. Unless an update has been released that specifically addresses this, installing updates will fix nothing.
• Contact Microsoft support. This helped slightly as it gave me a few different things to do, but all of them have been in vain.
• Run a virtual machine of Windows 7. Not only is this extremely tedious, but it simply doesn't work correctly. Even if the microphone was working in its original Windows 7 format and as far as I know, a virtual machine is simply not made to record audio at high quality. This was suggested by Microsoft Support. VM tried: VirtualBox.
• Install previous audio codecs and drivers. I have tried to install previous audio drivers from Windows 7 onto Windows 10 with no success. This was also suggested by Microsoft support.

This was NEVER a problem in Windows 7. This problem has been on the forums of Microsoft Support for over 2 years with no clear solution.
Name of my laptop: MSI GL62 6QD


Any, and I mean ANY help would be appreciated about solving this problem, thank you.