Windows 10: Windows update lists an optional driver download for a printer I do not own.

I do not have a HP printer in my house nor have I ever owned an HP printer. I've tried downloading it multiple times just to get it out of my available updates but it fails every time without giving an error message. The only printer in my house is a Kodak which is never turned on and not connected to my laptop although it is connected to my spare desktop. Please help me remove the update from my list so that I can regain my sanity.

:)

 

printer drivers not downloading

Please try the steps recommended below to uninstall printer software

Option 1: Run the Printer Troubleshooter -
http://aka.ms/diag_printer10

Option 2: Uninstall and Reinstall the Printer

A. Uninstall the Printer

Windows Key+X > Apps and Features / Programs and Features

Select your printer.

Select Uninstall.

Windows key+R, type control, hit Enter

Open Devices and Printers.

In the Devices and Printers window look for your Printer. If you see it listed, right-click on it and choose Delete or Remove Device

Windows Key+R, type Cmd, hit Enter

Type printui.exe /s > OK.

Click on Drivers tab.

Look for Printer driver. If you see it click on it and click Remove at the bottom.

Select OK.

Select Apply and OK on the Print Server Properties windows.

Close Devices and Printers.

B. Install the Driver

Go to the Printer manufacturer’s website and search for the latest Windows 10 drivers

Reinstall the Printer driver

Reboot the computer

OR

Connect the printer.

Press Windows key + R

control printers

Click Add printer

Click 'The printer what I want isn't listed'

Select 'Add a local printer or network printer with manual settings'

Select 'Use an existing port'

Click Next

Under Manufacturer, scroll down then select Brother

Over the right hand side, scroll down through the list and look for your printer model.

If you don't see it, click Windows Update and wait while Windows Update checks for the printer.

If it doesn't find it, click the back button, then click Next again.

This time, select Brother and in the printer list, select a driver series that closely matches your printer model

 

Windows 10 update cause printer problem with: "Printer not activated - Error - 20"

Hi John,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand your concern about accessing the printer after the Windows Update, we will help you with this issue.

Do let us know the following:

• What is the make and model of your device?
• How is the printer connected to the computer, locally or through network?
• Have you tried any troubleshooting steps to resolve this issue?

I suggest you to try the below and check if it helps.

Step 1: I suggest you to update the drivers for printer and check.

• 
  Right click on the Start button from the desktop and select
  Device Manager.
  
• 
  Locate and expand Print queue.
  
• 
  Right-click on the printer driver
  that is listed and click Update driver software.
  

Step 2: I suggest you to run the printer troubleshooter from
“Fix printer problems”
and then check if this fixes the issue.

Hope it helps. Reply to the post with an updated status of this issue and required information, we will be happy to help you further.

 

Adding unlisted printer to the Win10 list

!'m not sure how I did it but all seems well now. It was something like Deacon suggested plus a re-boot or two. It's now listed as a printer, not as unspecified.





Update the list still doesn't work.

Thanks for your support.

PS MS's Update catalogue is very useful. E.g. Microsoft Update Catalog