Windows 10: Windows update literally just deleted my network and sound.

I am very bad at explaining things, but I'll try my best. The latest Windows update just f**ked up my whole sound and ability to have WiFi basically. I have no way to connect to them. It's like they were deleted from existence. The sound icon appesrs in my taskbar, but has a red cross in it, and when you click on it it just goes to the troubleshooting thing. When I try to troubleshoot sound and internet, it's not able to find anything. I did a windows memory test with the Windows memory diagnostics tool, but that didnt find anything either. I went to control panel to check on Network Connections, but the fricking thing says "This folder is empty.".I went to check audio and surprise surprise, it said "You do not have any audio devices installed." Then, I tried to factory reset my computer and I kid you not, it said "There was a problem resetting your PC. No changes were made." At this point, I literally dont know what to do. I can't do anything really. Pretty sad.

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:)

 

Network and sound

Hi,

Thank you for update and reply.

If I understand correctly issue with wifi still persists as you are unable to disconnect and it still not appear on startup and when you reboot problem with sound reappears.

I suggest you to install any pending updates on the pc to check if that helps. Updates are additions to software that can help prevent or fix problems, improve how your computer works, or enhance your computing experience.

I suggest you to follow the Methods and check if the issue still persists.

Issue 1: sound

Method 1: try uninstalling the sound driver and reinstalling it.

1. Press Windows + X and select Device Manager.

2. Select Sound, video and gaming controllers.

3. Uninstall the High definition audio driver

4. Restart the system.

Method 2: Reinstall the driver from the manufacturer website and check updating the device.

Issue 2: Network

Method 1:

Remove and re-create the wireless network connection.

To remove and re-create the wireless network connection, follow these steps:

1. Click Start, type ncpa.cpl, and then hit Enter.

2. Right-click your wireless network connection, and then click Properties.

3. Click the Wireless Networks tab.

4. Under Preferred networks, click your wireless network, and then click Remove.

5. Click View Wireless Networks.

6. Under Network Tasks, click Refresh Network List.

7. Under Choose a wireless network, click the wireless network to which you want to connect, and then click Connect.

Method 2: update the Network Drivers from Device Manager.

1. Type Windows key + X.

2. Select device manager.

3. Expand Sound Video and Game controller.

4. Select audio driver right click to update.

I suggest you to reset the Winsock and TCP/IP stack and check if it helps.

Method 3:

Step 1: Follow the steps given below to reset Winsock.

• a) Press Windows key + X, select Command Prompt (Admin)
• b) Type “netsh winsock reset” in the Command Prompt shell, and then press the Enter key.
• c) Restart the computer.

Step 2: Follow the steps given below to reset TCP/IP stack.

• a) Press Windows key + X, select Command Prompt (Admin)
• b) Type “netsh int ip reset reset.log hit” in the Command Prompt shell, and then press the Enter key.
• c) Restart the computer.

Refer to the below link to check how to install and update.

How to Install and Update drivers in Windows 10:
http://answers.microsoft.com/en-us/insider/wiki/insider_wintp-insider_devices/how-to-install-and-update-drivers-in-windows-10/a97bbbd1-9973-4d66-9a5b-291300006293

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

Thanks

 

Good surround sound headset

I know you say you're not that guy, but stepping into the $250+ range really brings a change in build quality that might have you never having to buy another set. Otherwise, getting 6 speakers with decent sound in a headset is hard, and that's what you are asking for, and I have no suggestions, but just a bump up the list. *Stick Out Tongue

 

I got no sound microsoft or horrible sound

Hi Roger,

Thank you for contacting Microsoft Community.

In order to help you better, could you please confirm a couple of things.

• What happens exactly when you try to play the sound?
• Are you getting any error message?
• Have you installed all the pending Windows updates?

I suggest you to follow the below methods and check if it helps.

Method 1: I suggest you to follow below steps and check.

Step 1: I suggest you to install all the latest pending Windows updates as below and check if it helps.

• Go to “settings” and click on “update and security”.
• Under tab “Windows update”, click on the icon “check for updates”.
• Then once you find the pending updates install it and check.

Step 2: I suggest you to follow the steps from the below article and check if it helps.

Fix sound problems

http://windows.microsoft.com/en-in/windows-10/fix-sound-problems#v1h=tab01

Hope this information is helpful and do let us know if you need further assistance. We will be glad to assist.