Windows 10: Windows Update not restoring DTS Sound driver after reset

Windows 10 Version 1809

Reset has been done in order to fix a number of small issues, but upon restart, I do not have the drivers for my integrated sound card, and thus I have no sound coming out of it.

I only know that I had DTS Soud+ installed before

:)

 

Unlocked Realtek HD Audio Drivers Windows 7 & 8 (With Dolby Digital Live and DTS Interactive)

DTS supported natively by Windows 8/8.1 and it should work on windows 10 too just DDL require to unlock your driver .

 

Unlocked Realtek HD Audio Drivers Windows 7 & 8 (With Dolby Digital Live and DTS Interactive)

Wait, but have you done the whole step-by-step guide described in the OP? DDL/DTS isn't supported natively by Windows 8/8.1 either, unless if you do the steps listed there.

 

How do I get DTS sound on a Windows 10 Toshiba C70-C-12U?

Hi Nicholas,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand the inconvenience caused to you in accessing DTS sound on your new computer and uninstalling Groove music app, we will help you with this issue.

1. Steps to install the DTS sound on Windows 10:

As you get the error message while installing the DTS software saying not compatible, I suggest you to install it in compatible mode on Windows 10 and check if it helps.

You can install Windows 8/8.1 drivers in compatibility mode if there are no Windows 10 compatible drivers.

Follow the steps to install in Compatibility mode:

• Download the updated driver from the manufacturer’s website.
• Right click the driver installation file and select
  Properties then tap or click the Compatibility tab.
• Place a check in the Run this program in compatibility mode for: box.
  
• Tap the drop down box and select a previous operating system, then tap or click
  OK.
• Try installing the driver and check.

2. Steps to uninstall the Groove music app:

As your concern to uninstall the Groove music app, I suggest you to run the following PowerShell command and check if it helps.

Note: You need to close the Windows Store and other apps before executing the PowerShell command. Also, sign-out and sign-in before uninstalling/ installing the apps.

Follow the below steps.

• Open the Start menu, type Windows PowerShell in the search bar.
  
• Right click on the Windows PowerShell and select Run as administrator.
  
• Enter the below command to uninstall the Groove Music app.
  

• 
  get-appxpackage *Microsoft.ZuneMusic* | remove-appxpackage
  

Hope it helps. Kindly update the status of this issue with required information, we will be happy to help.