Windows 10: Windows Update not updating or scanning

Discus and support Windows Update not updating or scanning in AntiVirus, Firewalls and System Security to solve the problem; I have this problem, i wanted to change my current AV for Windows Defender, but once i try to scan or update ir, it just shows "Last Update: Not... Discussion in 'AntiVirus, Firewalls and System Security' started by MarcoOmarCG, Dec 1, 2019.

  1. Windows Update not updating or scanning


    I have this problem, i wanted to change my current AV for Windows Defender, but once i try to scan or update ir, it just shows "Last Update: Not Available"
    And if i scan, it just shows the "click" animation, but does nothing
    So i tried changing my user, creating a new one, trying to use the troubleshooter, etc
    But so far, i can't get it working ):

    Any help would be nice

    :)
     
    MarcoOmarCG, Dec 1, 2019
    #1
  2. AsRock Win User

    Windows Updates failed to instal

    I'm not sure how differant XP media center Edition is but you could clear the history \ cache if these folders are there.

    Step 1 Register DLL files.

    =================

    By trying this step, we can check if the update engines are working properly.



    1. Close all instances of Internet Explorer.

    2. Click Start and Run, type "Regsvr32 atl.dll" (without quotes) in the Open box and click OK.



    Note: There is a space between regsvr32 and atl.dll



    3. Similarly, one by one, register the files listed below:



    Regsvr32 msxml3.dll

    Regsvr32 wuapi.dll

    Regsvr32 wuaueng.dll

    Regsvr32 wuaueng1.dll

    Regsvr32 wups2.dll

    Regsvr32 wucltui.dll

    Regsvr32 wups.dll

    Regsvr32 wuweb.dll

    Regsvr32 qmgr.dll

    Regsvr32 qmgrprxy.dll

    Regsvr32 jscript.dll



    Note: If you encounter errors while registering any of these files then skip that file and continue with the next one.



    If the issue persists, let's move on to the steps below to verify Windows Update services and temporary folders.



    Step 2 Verify the relevant Windows Update services.

    =========================================

    1. Click Start->Run, type "services.msc" (without quotation marks) in the open box and click OK.

    2. Double click the service "Automatic Updates".

    3. Click on the Log On tab, please ensure the option "Local System account" is selected and the option "Allow service to interact with desktop" is unchecked.

    4. Check if this service has been enabled on the listed Hardware Profile. If not, please click the Enable button to enable it.

    5. Click on the tab "General "; make sure the "Startup Type" is "Automatic" or "Manual". Then please click the button "Stop" under "Service Status" to stop the service.

    6. Then please click the button "Start" under "Service Status" to start the service.

    7. Please repeat the above steps with the other services:



    Background Intelligent Transfer Service

    Event Log

    Remote Procedure Call (RPC)



    Note: Event log service is enabled on all of the hardware profiles; this service does not have an option to enable or disable on certain hardware profile.



    If it still does not help, let's proceed to step 3.



    Step 3 Reload the Update temporary folders.

    ===================================

    One possible cause is that the temporary folder for Windows Update is containing corrupted files. Let's erase all the files there to get the system clean.



    1. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



    Net stop WuAuServ



    2. Click Start, Run, type: %windir% and press Enter.

    3. In the opened folder, rename the folder SoftwareDistribution to Sdold.

    4. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



    Net start WuAuServ



    Please test the Windows Update website and let me know the result. If the issue persists, to clarify the issue and provide more accurate troubleshooting steps, please assist me in collecting the following information.
     
    AsRock, Dec 1, 2019
    #2
  3. jsfitz54 Win User
    Windows 10 Anniversary Update Issues

    Problems with W10 Anniv auto update:

    Mom's: (x58 Xeon 5677) Windows Defender was not turned back on automatically (it was "on" in the 1511 edition) and she had a Trojan. Full system scan to eradicate.
    Her Epson printer was knocked off, had to uninstall by Device Manager pull USB cable and reconnect cable. W10 did the rest.

    Step-mom's: (HP pre built) Windows Defender not turned back on by default. Her USB Seagate Expansion Drive 2Tb was offline so all backup routines were halted. Had to rerun backup plan. Had her do a full virus scan.

    Step-dad's: (Dell Optiplex tweaked upgrades) Windows Defender not turned back on by default. Full Scan.
     
    jsfitz54, Dec 1, 2019
    #3
  4. HAT
    hat Win User

    Windows Update not updating or scanning

    Windows Update suddenly hangs?

    Windows Update is suddenly hanging for some reason... I went and downloaded and installed the first bunch of updates, restarted when asked, and now when I go back to windows update I just get the window with a white box forever. Reboot and it still does it. This happens to be on my main machine, running windows 7.

    I've also noticed when I reboot it says configuring windows update, step 3 of 3, 47%. Maybe it somehow skipped something and is screwed forever?
     
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Windows Update not updating or scanning

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