Windows 10: windows update problem error message 80070490

Windows 8.1 update error message. Failed update it said. Gave a code 80070490.

:)

 

Windows Update Error 80070490

Guys I've tried everything I can think of to get this update to install... I keep getting this error message:

Code 80070490

Any ideas?

 

what is error code 80070490

Hi Tejas Mehta 9881,



Thank you for posting in the forum.



I understand that you are getting error code: 80070490
when you try to download apps on your Windows Phone 8.



To solve your issue, I would suggest to use steps from those threads:



http://answers.microsoft.com/en-us/...ws-phone/384449d7-533f-4ce5-9443-c2e1afd51d76



http://answers.microsoft.com/en-us/...-windows/250ea5c9-102a-4d9d-87a1-407e1897e079





Thanks for your contribution to the forums!



Kind Regards,



Michal TR

 

Error 80070490

Hello,

Thank you for posting your concern in Microsoft Community and welcome to the Windows 10 Family. I would like to assist you further from here.

From the description provided, I understand that you are experiencing the error code 80070490 when you try to sync the email app.

Please be informed that the Error Code 80070490 may also occur when when attempting to update an App.

Perform the suggested methods and check.

Method 1

A. Check whether the Windows date and Time set to Automatic and synced.

B. Disconnect all the peripheral devices except for the mouse and keyboard.

C. Follow these steps to run the Windows inbuilt troubleshooter:

• Write Troubleshooting in the search box and hit enter.

• Click on Troubleshooting tab.
  

• Click on view all option on the upper left corner.
  

• Select the Windows Update option from the list.
  

• Click Next to run theTroubleshooter.

D. Try to use the Windows Update troubleshooter and see if it helps.

Link Windows Update: FAQ - Microsoft Support

(Also applies to Windows 10)

Method 2

This issue might also occur due to corruption in Windows Update component files. I suggest you to reset Windows Update component. Kindly follow the below given steps.

• 
  Press Windows key + X, select Command prompt (Admin) to bring up elevated Command prompt.
  
• 
  Stop the BITS service, the Windows Update service, and the Cryptographic service. To do this, at a command prompt, type the following commands. Make sure that you press Enter after you type each command.
  
  • 
    net stop bits
    
  • 
    net stop wuauserv
    
  • 
    net stop appidsvc
    
  • 
    net stop cryptsvc
    
• 
  Rename the software distribution folders backup copies. To do this, at a command prompt, type the following commands. Make sure that you press Enter after you type each command.
  
  • 
    Ren %systemroot%\SoftwareDistribution SoftwareDistribution.bak
    
  • 
    Ren %systemroot%\system32\catroot2 catroot2.bak
    
• 
  Restart the BITS service, the Windows Update service, and the Cryptographic service. To do this, at a command prompt, type the following commands. Make sure that you press Enter after you type each command.
  

• 
  net start bits
  
• 
  net start wuauserv
  
• 
  net start appidsvc
  
• 
  net start cryptsvc
  

5. Restart your PC

Manually Sync the Primary Microsoft Account on Your Phone

• From the App list on your phone, tap
• Tap Email + Accounts
• Tap and Hold your primary account
• Tap Sync from the menu (the primary account will not have the option to delete)

Kindly keep us posted on the status of the issue. If it still persists, we would assist you further.

Thank You.