Windows 10: Windows Update pushing the old drivers for display

Hi! I have been facing an issue for a long time now which is getting on my nerves now. The display driver for my device has the latest drivers installed from the original driver website... but due to some reason, windows update pushes the older version of a driver over the new one installed. I tried to contact initially the vendor as well as windows help but the steps they assisted which included going into advanced system settings and turning off the download option in hardware settings were of no use. Later I referred to many forums which said that the manufacturer pushes drivers for a sys

:)

 

Display driver not supporting and device manager not showing Display adapter option

Hi Maheen,

Thank you for posting in Microsoft Community.

This issue could have occurred due to these reasons:

• Incorrect settings.
• Corrupt or outdated display driver.

Try the steps listed here and check if it helps:

Method 1:

I suggest you to download and install all the available Windows Updates including Optional Updates. Check if it helps.

Method 2:

If the issue persists, i suggest you to uninstall and re-install latest display driver from the computer manufacturer website and check if it helps.

Step 1: Uninstall display driver.

• Right-click on the Start Button and click on
  Device manager.
• Double-click on Display Adapters to expand.
• Right-click on the display adapter driver that is listed and select properties.
• In the window opened, click on drivers tab.
• In the drivers tab, Click on Uninstall option.

Now restart your computer and check, if the problem persists try step 2.

Step 2:

Re-install display driver from the manufacturer website.

Let us know if the issue is resolved or if you need further assistance, we will be glad to help.

 

Display Driver keeps crashing than recovering

Hello Lego,



Welcome to Microsoft Community and thank you for posting. We appreciate your interest in Windows 10.



I understand the inconvenience that you are unable to play the game as computer prompts with error “Display Drivers have stopped responding and have recovered” and screen freezes, we will help you to resolve this issue.



Please follow the below troubleshooting steps and check:

Step 1: Update/Install the Display Adapter driver.

If the issue still persists, I suggest you to install/update the Display Adapter driver.

Steps to install the drivers for the Display Adapter.

• 
  Press Windows + R keys from the keyboard to open
  Run command.
  
• 
  In Run window type devmgmt.msc.
  
• 
  Then in device manager right click on Display Adapter.
  
• 
  Try to update the drivers from the option stating automatically update the drivers.
  
• 
  If it works fine otherwise try to search for the drivers with the help of model number of your computer from the Manufacturer’s website.
  

Step 2: If that does not fix the issue, please reinstall the display adapter drivers.

• 
  Right click on the Start button from the desktop and select
  Device Manager.
  
• 
  Locate and expand Display adapter.
  
• 
  Right-click on the Display adapter that is listed and click “Uninstall”.
  
• 
  And restart the computer.
  

Hope it helps. Kindly update the status of the issue, we will be happy to help you.

 

Upgraded to Windows 10 but graphics driver now needs to update

Hi Samantha,

Thank you for your interest in Windows 10.

I suggest you to try updating the Display Adapter drivers check if it works for you.

Follow the steps to update the Display driver:

• Press Windows Key + X key and click Device Manager.
• Expand ‘Display Adapters’.
• Right-click on the Display Adapter listed and click on ‘Update Driver Software’.
• Select the option to automatically search for the updated driver software.
• Restart the computer after its updated and verify.

Also try to access the computer manufacturer's website and download the latest display drivers for your computer and install the same.

If issue still persists, I suggest you to Uninstall and reinstall the Display driver and check if it works for you.
Refer to the steps below:

Follow the steps to uninstall the Display driver:

• Press Windows Key + X key and click Device Manager.
• Expand ‘Display Adapters’.
• Right-click on the Display Adapter listed and click on ‘Uninstall’.
• Select the option to Delete driver software.
• Restart the computer after its uninstalled.

Also try to access the computer manufacturer's website and download the latest display drivers for your computer and install the same.

Hope this will fix the issue, if not let us know with the updated status and we will be happy to assist you further.