Windows 10: Windows update screen in Settings is blank. How do I correct?

Discus and support Windows update screen in Settings is blank. How do I correct? in Windows 10 Installation and Upgrade to solve the problem; I have tried all of the help site I could find about this. My Update page in the Windows 10 settings has no information on it. All I get are blue dots... Discussion in 'Windows 10 Installation and Upgrade' started by CliffSimpson, Apr 27, 2023.

  1. Windows update screen in Settings is blank. How do I correct?


    I have tried all of the help site I could find about this. My Update page in the Windows 10 settings has no information on it. All I get are blue dots streaming across the top indicating it's trying to get information. There is no information on previous updates.Can anyone guide me to a fix?Windows 10 Home v 21H2, Build 19044.2846Thanks!

    :)
     
    CliffSimpson, Apr 27, 2023
    #1
  2. kodex Win User

    Screen goes blank after changing BIOS settings/

    I don't know how long this has been happening, a few weeks at least, but whenever I change a setting in my BIOS (and save & exit), my screen goes blank and my monitor goes into standby. Any suggestions to fix this?
     
    kodex, Apr 27, 2023
    #2
  3. Blank Screen

    Hi Virginia,

    Conflicts with third-party software and outdated graphic drivers are common contributors to the black screen issue that you're having. To isolate the said issue, we'd like to ask a few questions:

    • Are you getting any error messages before getting a blank screen?
    • Are you experiencing this when using a particular app?
    • Were there any changes made on your computer settings prior to this issue?

    Meanwhile, we suggest that you refer to this
    article
    which talks about the steps you can take to resolve blank screen errors.

    We'll wait for your response and assist you accordingly.
     
    Angela Pun, Apr 27, 2023
    #3
  4. Peer_Sam Win User

    Windows update screen in Settings is blank. How do I correct?

    Black screen after Windows update.

    Hi Crystel,

    Thank you for writing to Microsoft Community Forums.

    • Were you able to get to the desktop screen after you restarted the system?
    • When the screen was blank, were you able to see the cursor on the screen?
    • Did you get any error code or error message?

    Please get back to us with answers to above questions, for us to suggest the appropriate troubleshooting steps.

    Meanwhile, I suggest to try the steps mentioned in the article below and let us know if it helps.

    Troubleshoot black screen or blank screen errors

    We look forward for your reply.

    Thanks,

    Peer Samie

    Microsoft Community-Moderator
     
    Peer_Sam, Apr 27, 2023
    #4
Thema:

Windows update screen in Settings is blank. How do I correct?

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