Windows 10: Windows update stalled

My desktop said to restart to finish install of windows 11 updates. I clicked restart. Now it is stalled. All I get is a black screen with the spinning dots and the message "You're 20% there. Please keep your computer on." There are no icons to click on. What do I need to do? Is it safe to turn off computer and restart?

:)

 

Windows 10 update stall at 99%

Hi Trevor,

Please answer these question to assist you better.

When you say 'update to Windows 10 stalling at 99%' are you referring to upgrade to Windows 10 is stuck or unable to update Windows to different builds?

If your upgrade to Windows 10 Is stuck at 99% then refer the link below suggested by
Ander Da Costa on May 6, 2016 and follow the steps suggested.

Redirecting

If you are referring to Windows updates then follow the steps and check.

Run the Update Troubleshooter on the computer.

Windows 10 has a built-in troubleshooter to check and fix issues with Update. I would suggest you to run this troubleshooter to check if the issue is with your Windows update.

Refer these steps:

• Press Windows key +X, select Control panel.
• Change the view by option on the top right to Large icons.
• Click on Troubleshooting and click on the view all option on the left panel.
• Run the Windows Update troubleshooter.
• Restart the system and check if the issue is resolved.

Do let us know the status of the issue to assist you further. Thank you.

 

Latest HTC Surround Update (7.10.8772.98) Repeatedly Stalls

The update proceeds to step 6 of 10 in Zune, and the update then stalls after phone restart with download icon on the phone screen (I have waited over an hour). During this time, the Cancel button becomes active on the Zune screen with no error messages.
I have followed ALL of the troubleshooting procedures listed (including disk space checks) and can find no issues preventing the update. It SEEMS LIKE the phone is attempting to send stored data on the phone to a location on the computer,
but that location is hidden, protected or does not exist.

I have contacted the service provider and HTC, and both say this is a Microsoft problem. I would appreciate knowing exactly what is supposed to be happening after phone update restart (step 6) so I can troubleshoot further, or any other suggestions. Please
remember that I have tried ALL of the troubleshooting suggestions at the Windows Phone website!

 

Windows 10 Update stalled

Windows Update on my Windows 10 system has been stalled for approximately one week. There is a long list of updates ready to install, but the last one - for Adobe Flash Player - is waiting to download. I have run the Windows Update troubleshooter but
no problem is indicated. Is there any way I can remove this item from the update list so that the others will install?