Windows 10: Windows update STUCK AT 0% Version 10.0.14372 Build 14372

Discus and support Windows update STUCK AT 0% Version 10.0.14372 Build 14372 in Windows 10 Updates and Activation to solve the problem; Version 10.0.14372 Build 14372 is the one I am running, I don't know what happened but it is just stuck there at 0%. I tried several solutions that... Discussion in 'Windows 10 Updates and Activation' started by jesusad, Sep 21, 2016.

  1. jesusad Win User

    Windows update STUCK AT 0% Version 10.0.14372 Build 14372


    Version 10.0.14372 Build 14372 is the one I am running,
    I don't know what happened but it is just stuck there at 0%.

    I tried several solutions that I found on this forum and googling around but no success so far
    The main two that I tried several times were
    ----1----
    stopping the wuauserv by going into CMD as an administrator and running
    net stop wuauserv

    then deleting all the files in C:\Windows\SoftwareDistribution

    then restarting the service and requesting the update again but still at 0% even after leaving my computer on for a couple of days.

    -----2-------
    the second one was using the "Update troubleshooter" from windows which is linked both here and in the Microsoft Forums but that didn't do anything.


    I tried to do both by doing slight variations during the process such as stopping/restarting the bits service after stopping /restarting the wuauserv (first method), or restarting the computer before running the commands.

    But no success yet.
    I don't feel reinstalling windows and installing all my programs again since I am crunching hours trying to finish a project and the only reasons why I am desperate to fix this problem is because I am getting a warning saying that my PC will restart every few hours If I don't solve this issue.

    You can see the screenshots below (first image is the stuck at 0% screenshot)
    - (second image is the warning from windows saying that my pc will restart every few hours)

    Windows update STUCK AT 0% Version 10.0.14372 Build 14372 [​IMG]

    Windows update STUCK AT 0% Version 10.0.14372 Build 14372 [​IMG]


    :)
     
    jesusad, Sep 21, 2016
    #1
  2. Srimadhwa B, Sep 21, 2016
    #2
  3. Arul_D Win User
    Build 10576 stuck at 0% since ever

    Hi,

    Thank you for replying back with the status of this issue.

    I would suggest you to reset the Windows update components and check if it helps.

    Method 1: Reset Windows update components.

    Resetting Windows Update Components will fix corrupt Windows Update Components and help you to install the Windows Updates. Please follow the below steps to reset the Windows Updates Components manually:

    • Press Windows Key + X on the keyboard and then select “Command Prompt (Admin)” from the menu.
    • Stop the BITS, Cryptographic,
      MSI Installer
      and the Windows Update Services. To do this, type the following commands at a command prompt. Press the “ENTER” key after you type each command.
      • net stop wuauserv
      • net stop cryptSvc
      • net stop bits
      • net stop msiserver
    • Now rename the SoftwareDistribution and Catroot2 folder. You can do this by typing the following commands in the Command Prompt. Press the “ENTER” key after you type each command.
      • ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
      • ren C:\Windows\System32\catroot2 Catroot2.old
    • Now, let’s restart the BITS, Cryptographic, MSI Installer and the
      Windows Update Services. Type the following commands in the Command Prompt for this. Press the
      ENTER key after you type each command.
      • net start wuauserv
      • net start cryptSvc
      • net start bits
      • net start msiserver
    5. Type Exit in the Command Prompt to close it.

    Now you may try running the Windows Updates and check if the above steps resolve the issue.

    For reference: https://support.microsoft.com/en-us/kb/971058

    Disclaimer: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow
    these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the
    article in the Microsoft Knowledge Base: 322756 (http://support.microsoft.com/kb/322756/)

    How to back up and restore the registry in Windows

    Feel free to reply to us for further assistance and we’ll be more than happy to help.
     
    Arul_D, Sep 21, 2016
    #3
Thema:

Windows update STUCK AT 0% Version 10.0.14372 Build 14372

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