Windows 10: Windows updates keeps either downgrading or uninstalling my AMD software

Discus and support Windows updates keeps either downgrading or uninstalling my AMD software in Windows 10 Software and Apps to solve the problem; So every time I check for updates in system settings, it installs a downgrade version of my AMD software. Then I get the message saying the drive... Discussion in 'Windows 10 Software and Apps' started by SethToth, Oct 2, 2022.

  1. SethToth Win User

    Windows updates keeps either downgrading or uninstalling my AMD software


    So every time I check for updates in system settings, it installs a downgrade version of my AMD software. Then I get the message saying the drive software is incompatible with the current version of the driver. Then I have to keep redownloading the update after to fix it. How do I stop it from checking for updates through system settings?

    :)
     
    SethToth, Oct 2, 2022
    #1

  2. AMD Software

    What is the make & model of your system?



    From what you have given and the little research I did, this pertains to your situation:

    Sign In to AMD Community - AMD Community



    Essentially, you have an OLD chipset.



    "NOTE: These APU products must be installed only using the display driver version available via Windows Update. If you have upgraded to Windows® 10, please DO NOT install the AMD Catalyst™ Driver.
    Instead, enable Windows Update and allow it to detect and install the appropriate driver.



    If you have already upgraded to Windows® 10 and installed the AMD Catalyst™ Driver, please follow the steps listed below to resolve this issu

    • Uninstall the AMD Catalyst™ Driver using the Program and Features option in the Control Pane
    • Reboot the system
    • Use Windows Update to install the appropriate graphics driver for the APU."
     
    Shenan Stanley, Oct 2, 2022
    #2
  3. Error 182 when updating AMD Software.

    You say you get error 182

    This page explains the reasons and links to update the system drivers.

    You may need to do a BIOS flash but this is usually graphics only issue.

    Error 182 – AMD Installer Cannot Properly Identify the AMD Graphics Hardware
    Article Number: GPU-KB182
    ContentMain1

    This article provides information about Error 182 when using the AMD Installer to install graphics drivers.

    The contents of this article is organized into the following sections:

      • Possible Cause
      • Solution​

    Possible Cause

    The AMD Radeon Software Package contains generic drivers that supports a wide range of AMD graphics products. A possible reason why the AMD Installer had failed to identify your graphics hardware and cannot continue installation is because it belongs in
    one of these unsupported product groups:

      • AMD Embedded graphics
      • Legacy AMD graphics
      • Customized AMD graphics for an Original Equipment Manufacturer (OEM) system

    Solution

    If you know the model of your AMD graphics hardware, you may use the
    AMD Driver Selector
    to locate and download the appropriate driver. However, if you do not know the model of your AMD graphics hardware, please refer KB article:

    How-To Identify the Manufacturer and Model of an AMD Graphics Card
    before using the AMD Driver Selector.

    For customized AMD graphics, we recommend obtaining the latest driver from the OEM System Builder or Partner Manufacturer. For a list of OEMs and Partner Manufacturers, please see

    AMD Partners: Add-in-Board, Original Equipment & System Builder Configurations


    If you are still unable to resolve Error 182 after completing the steps outlined above and need further assistance, please contact AMD Customer Care and attach the AMD Installer log file to your service request. The AMD Installer log file is located in
    C:\Program Files\AMD\CIM\Log\Installer.log​

    You need to put in your make and model of your PC and see if it has system drivers for Windows 10 OS. If so download and install all of them. But first go into device manager and uninstall the Graphics card drivers and then install what you downloaded and
    restart PC.

    If it does not have your drivers for Windows 10, then still do the uninstall graphics card, restart PC and then let it install the drivers again and see if this fixes the issue.

    Can you provide me with your Brand and model of your PC or laptop.

    Also, Go into programs and features and see if there are any AMD graphics software such as CCC Catalyst Control Center and uninstall it.
     
    seahawks65, Oct 2, 2022
    #3
  4. Tenforo Active Member

    Windows updates keeps either downgrading or uninstalling my AMD software

    Error 182 when updating AMD Software.

    Well your ATI/AMD video card and software will not work for windows 10 you had installed. You can uninstall all the video card software in Programs and features. and you can see if there is drivers and software for your PC make and model # for windows 10,
    if not you must use the generic drivers windows installed for 10 and if you installed software such as CCC, uninstall it.

    You can also uninstall your drivers for your video card, restart PC and windows will reinstall them.

    I am Pro AMD all the way. I run most all my PC's with AMD boards/sockets and Video.

    Code 182

    Possible Cause

    The AMD Radeon Software Package contains generic drivers that supports a wide range of AMD graphics products. A possible reason why the AMD Installer had failed to identify your graphics hardware and cannot continue installation is because it belongs in
    one of these unsupported product groups:

      • AMD Embedded graphics
      • Legacy AMD graphics
      • Customized AMD graphics for an Original Equipment Manufacturer (OEM) system

    https://support.amd.com/en-us/kb-articles/Pages/KB182.aspx
     
    Tenforo, Oct 2, 2022
    #4
Thema:

Windows updates keeps either downgrading or uninstalling my AMD software

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