Windows 10: Windows Updates messing with audio

3 Months ago my audio just stopped working after a update I turned audio enhancements off and problem was solved. 1 month ago my audio cut out again after a windows update and I spent 2 and a half hours trying to fix it on support chat, which solved the issued by system restoring to before the updates and not having me update anymore. So I paused updates and today it showed what updates needed to happen I noticed my audio broke again and I did the updates to see if that would fix it and of course as I knew, the updates were useless and did nothing. I try to use Microsoft support and when I go

:)

 

Windows 10 update messed up audio

Hello,

Thank you for writing to Microsoft Community Forums.

To have better clarity on the issue and guide you accordingly, respond to the questions listed below:

1. What is the make and model of the computer?
2. Which update was installed? Can you help us with the update details?

I suggest you to try the troubleshooting steps listed in the articles below:

• https://support.microsoft.com/en-us/help/4026994/windows-10-fix-sound-problems
• Windows 10 - Audio Troubleshooting Tips
  

Additional Information: If the issue persists, update the audio drivers from manufacturer's website.

Mala S

Microsoft Community - Moderator

 

My Windows Audio is a Mess

Hi there Punchcard, I will be your Independent Advisor for today, I hope we can both resolve your problem.

What I would suggest for now is to completely remove the Audio drivers listed in the Device Manager. Please make sure you remove all listed under Sound and audio devices.

Here is how to do it.

Here the steps to completely remove a Device off your computer.

Step 1. Use shortcut keys Win + X on Windows 10.

Step 2. Select Device Manager.

Step 3. Expand the entry Sound and Audio. Right-click the problematic device and select Uninstall device.

Step 4. You may need to check the option Delete the driver software for this device, and then click the Uninstall button.

Step 5. Reboot the computer.

And then please see if there are any improvements.

 

Windows 10 update messed with my audio

Hi,



Thank you for writing to Microsoft Community Forums.



To have better clarity on the issue, answer the below listed questions and get back to us.

1. What is the make and model number of your computer?
   
2. Which update did you install prior to this issue?
   
3. Are you seeing the Sound icon in the Taskbar?
   
4. Are you seeing the Audio Drivers in the Device Manager?
   

Method 1: Fix sound problems after Windows Updates.

I would suggest you to go through
Fix sound problems after Windows Updates and follow the troubleshooting mentioned in the article.



Method 2: Restarting Windows Audio Service.

Step 1: Press the ‘Windows’ key and the ‘R’ key at the same time and type ‘Devmgmt.msc’
and hit Enter.

Step 2: Search for ‘Windows Audio Service’ >
Right Click on the service and click on Restart and check for the issue.



You may also refer,
Audio Troubleshooting and see if this helps.



Hope it helps.