Windows 10: Windows upgrade to 21H1 failed. User profile suffix does not match. Error code 0x800707E7

My laptop is currently running Windows 10 v.1909. I tried updating a couple of times and each time it failed with error code 0x800707E7 where setuperr.log says "User profile suffix does not match, update cannot continue". I didn't make much of an effort to fix it at the time and now Windows Update tried to update to v.21H1, which I still get the exact same error. I feel like I need to fix it now. I first ran the normal Windows Update procedure to download and install version 21H1 and after a few reboots I get a black screen saying "Undoing the changes made to your computer". I did some resea

:)

 

Win 10 upgrade error: User profile suffix mismatch, 0x800707E7 - 0x3000D

I have been trying to upgrade my Win 7 Ultimate (SP1) to Windows 10 for the past two weeks, and keep having the same problem.

When the upgrade gets to 56%, the system reboots again, Restores to Windows 7 and shows the following error:

0x800707E7 - 0X3000D

The installation failed in the First Boot phase with an error during Migrate Data operation.

I have tried dozens of way to fix this, disabling and removing devices, disconnect the LAN cable so it wont download updates, going into MSCONFIG and Disable the Services and Startup items, going into Regedit and removing the OLE.

I am doing up upgrade with a boot DVD from the ISO file, but also tried directly from the HDD.

People have said to look in the Panther dir and look for errors in the setuperr.log file. This is what is at the very end:

Code:

2020-01-23 12:00:57, Error                 SP     pSPExecuteApply: Migration phase caught exception: Win32Exception: User profile suffix mismatch, upgrade cannot continue: The specified profile is intended for a device of a different
 type than the specified device. [0x000007E7] enum MIGSTATUS __cdecl pSPExecuteApply(enum SetupPlatform::SP_MIG_SCOPE,class UnBCL::String *,int,int,int,class UnBCL::ArrayList<class UnBCL::String *> *,class UnBCL::String *,class UnBCL::String *,class UnBCL::ArrayList<class
 UnBCL::DictionaryEntry<class UnBCL::String *,class UnBCL::String *> *> *,class UnBCL::String *,int,int,class UnBCL::String *,class UnBCL::String *,class UnBCL::String *,class UnBCL::String *,class UnBCL::String *,class UnBCL::String *,class UnBCL::ArrayList<class
 CWIMBootData *> *,class UnBCL::String *,int *,class CSPTelemetryData *,struct ISPMigProgress *,long *)

2020-01-23 12:00:57, Error                 SP     Apply (first boot apply, online phase): Migration phase failed. Result: 4, specific error: 0x800707E7[gle=0x00000002]

2020-01-23 12:00:57, Error                 SP     Operation failed: First boot apply. Error: 0x800707E7[gle=0x000000b7]

2020-01-23 12:00:57, Error                 SP     Operation execution failed: 13. hr = 0x800707E7

2020-01-23 12:00:57, Error                 SP     ExecuteOperations: Failed execution phase Post First Boot. Error: 0x800707E7

2020-01-23 12:00:57, Error                 SP     Operation execution failed.

2020-01-23 12:00:57, Error                 SP     CSetupPlatformPrivate::Execute: Failed to deserialize/execute post-FirstBoot operations. Error: 0x800707E7

2020-01-23 12:00:57, Error SP Apply (first boot apply, online phase): Migration phase failed. Result: 4, specific error: 0x800707E7[gle=0x00000002]

2020-01-23 12:00:57, Info SP SetupPlatform: Global progress: 71, Phase progress: 93

 

Win 10 upgrade error: User profile suffix mismatch, 0x800707E7 - 0x3000D

So no one knows how to resolve the issue that is stopping the upgrade as shown in the log file?

Migration phase caught exception: Win32Exception: User profile suffix mismatch, upgrade cannot continue: The specified profile is intended for a device of a different type than the specified device. [0x000007E7]

 

Windows 10 Update Fails with error: 0x800707E7 - 0x3000D

Thanks Ved. Indeed, there is a problem with a user profile.

Type netplwiz in Run dialog box and press enter. Do you see an unknown user profile?