Windows 10: Windows username and picture changed after update

Discus and support Windows username and picture changed after update in Windows Hello & Lockscreen to solve the problem; I have had the same laptop for many years, and I always had the same username and account picture linked to my Microsoft online account. In the past... Discussion in 'Windows Hello & Lockscreen' started by FranciscoPaz, Dec 29, 2021.

  1. FRANCISCOPAZ
    FranciscoPaz Win User

    Windows username and picture changed after update


    I have had the same laptop for many years, and I always had the same username and account picture linked to my Microsoft online account. In the past weeks, after an update the name displayed in my account and the picture changed to something random let's say it was "John Doe" with my own picture and it changed to "YYY Technical Support", where YYY was the name of a bank I have, and the picture changed to the logo of that bank.I tried changing it back and it does not stay it reverts to this "Technical Support" name and picture of the bank logo. I cannot figure out how this happened. I am a

    :)
     
    FranciscoPaz, Dec 29, 2021
    #1
  2. ENSO
    enso Win User

    Quick Access not searching Pictures folder

    Summary, that last suggestion didn't work.

    • I moved the pictures to another folder temporarily.


    • Since there were no troubleshooting steps for this scenario, just for the heck of it, I ran through the restore steps. Copied some pictures into the Pictures folder, ran a Quick Access search and initial problem remains: Searching all of QA doesn't find any files in Pictures folder, running search on just the Pictures folder does. I want to run a global search and find matching files in any/all of the Documents, Music, Videos, and Pictures folders.
    That article dates from 2015 and I'm guessing is out of date. I hope it didn't create potential future problems in my registry.

    Bottom line: I'm still looking for a fix.
     
    enso, Dec 29, 2021
    #2
  3. JOSEPH BAN
    Joseph Ban Win User
    Change username on Windows 10.

    Hi Jacob,

    You can personalize your username on your account through the Microsoft website. To help you change your account name, we suggest that you follow the steps provided in this article on how to
    change the name on your Microsoft account.
    Once you’re on the page, you may proceed with the steps and complete the process. After completing the steps, you may check if the issue persists.

    Keep us updated about your concern for additional assistance.
     
    Joseph Ban, Dec 29, 2021
    #3
  4. SUJATAMOKTAN
    SujataMoktan Win User

    Windows username and picture changed after update

    change admin username account

    Hi
    vasilisnikolo    ,

    Are you logged in with the Microsoft account or a local account?

    You can follow the steps below to change the username and check if it helps.

    • Press Windows key + X key.
    • Click on Control Panel.
    • Under view, select large icons.
    • Go to User Account.
    • Click on Manage another account.
    • Select the User Account for which you want to select the password.
    • Click on Change the username.
    • Click on Change Name button.
    Hope this information is helpful.
     
    SujataMoktan, Dec 29, 2021
    #4
Thema:

Windows username and picture changed after update

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