Windows 10: Windows wants me to reset pin but won’t send a code to my phone

I bought a new pc for my wife and set it up to transfer her windows setup from her old laptop. In doing this it wanted to define a PIN so I did. It apparently kept asking her for the pin. Now it wants to reset the pin before letting her on. However it won’t send the code to her phone. It keeps saying the service is temporarily unavailable. Along the way I tried giving it a backup email thinking that would help but now that locked up her account for 30 days. The option to cancel that change so I can get the recovery key also wants to text a code, which fails with the same temporarily una

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Microsoft Passport errors during PIN creation


Microsoft Passport errors during PIN creation

Source and more: https://technet.microsoft.com/en-us/...g-pin-creation

 

Supported phones for Windows 10 Mobile Insider Preview Mobile

Your list confirms my phone is eligible, Lumia 521. The windows Insider App fails after ~ 15 seconds, restores data and gives me error 80073cf9. I trouble shot this and went thru all the steps mentioned on several websites including MS without any luck. Short of a hard reset, this is where I am now. Suggestions appreciated.

 

Pin reset in Windows10 update, error 0x8007054f

Hi Marty,

If you're having trouble using your PIN to sign into Windows 10, try resetting your PIN. Follow these steps:

1. On the sign-in screen, select I forgot my PIN below the PIN text box. If there are multiple accounts on the PC, choose the one you need to reset.
   
2. On the Enter your password screen, type the password for your Microsoft account, and then select Next.
   
3. On the Help us protect your info screen, choose to receive your security code either as a text or email message. If you select text, type the last four digits of your phone number, and then select Send Code. Learn
   more about security info and security codes.
   
4. When you get the code as a text or email message on a separate device, enter it on the Enter the code you received screen, and then select Next.
   
5. In the Set up a PIN dialog box, enter your new PIN and confirm it. Your new PIN is set.
   

Note: If you've just updated your computer to Windows 10, verify your network connectivity by opening Settings > Network and Internet. After connecting, try signing in with your PIN again.

Let us know how it goes.