Windows 10: Windows was having multiple issues including not booting up.

Discus and support Windows was having multiple issues including not booting up. in Windows 10 BSOD Crashes and Debugging to solve the problem; Windows won't boot up and I was experiencing issues with not being able to type in microsoft services, the wifi driver would not let me access its... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by EricKraft2, Nov 5, 2020.

  1. Windows was having multiple issues including not booting up.


    Windows won't boot up and I was experiencing issues with not being able to type in microsoft services, the wifi driver would not let me access its details and the 2004 update was stuck at 3% for over a day. It also would not recognize when my smart phone was plugged into it. Wifi downloads slowed to a standstill. Prior to the blue screen the troubleshooters failed to find the issue. I was able to temporarily fix typing in microsoft services i.e. search, Wi-Fi password etc. with ctfmon.exe but it would return when starting the computer. So if I can't get windows going I would like to save my documents, downloads and bookmarks. A help would be appreciated.

    :)
     
    EricKraft2, Nov 5, 2020
    #1
  2. JimboC Win User

    Having issues with boot time on my gaming pc

    Hi JonathanC,

    I would also try using the Sysinternals tool, Process Monitor to log the boot time activity of your computer.

    Process Monitor - Windows Sysinternals

    Here is a blog post from Mark Russinovich detailing how he used it to solve a slow login and another article that provides more info on its boot logging capability:

    http://blogs.technet.com/b/markrussinovich/archive/2012/07/02/3506849.aspx

    Use Process Monitor To Optimize The Windows Boot Process - gHacks Tech News

    You might also consider using the Logon and Services tabs of Sysinternals Autoruns tool to ensure that you are running as clean a system as possible:

    Autoruns for Windows - Windows Sysinternals

    This tool should show more information than CCleaner (I could be wrong about that).

    Please also run the following tools and let us know the results since MBR infections can cause slow boots (these infections cannot be removed with a re-format of the hard drive since the MBR is not written to during the standard format process).

    You should backup any data that you cannot afford to lose before proceeding with the steps below since they can occasionally cause further issues:

    TDSS Killer:
    Download the Kaspersky TDSS Killer tool from here:

    http://support.kaspersky.com/downloads/utils/tdsskiller.exe

    Instructions on how to use it are here:

    http://support.kaspersky.com/find?faq_id=2663

    You might also find the following article on TDSS rootkits useful:

    http://www.bleepingcomputer.com/virus-removal/remove-tdss-tdl3-alureon-rootkit-using-tdsskiller

    Repairing MBR
    If after the above steps, the issue of slow a boot up remains, I would suggest creating a new MBR using the Windows Recovery Console (I realize that you are using Windows 7, I have included the steps for Windows XP for reference only):

    Windows XP
    How to install the Recovery Console:

    http://support.microsoft.com/kb/307654/en-us

    How to use and the commands available in the Recovery Console:

    http://support.microsoft.com/kb/307654/en-us

    The command you will need is fixmbr

    Windows Vista and Windows 7
    The procedure for repairing the MBR using Windows Vista or Windows 7 is different from Windows XP, for information on the steps necessary, please see the following article:

    http://support.microsoft.com/kb/927392/en-us

    As before, start the computer and put the Windows installation DVD in your optical drive and boot from it.

    Press a key when prompted, set the language and keyboard layout that you wish to use when the GUI (Graphical User Interface) loads.

    Follow the steps mentioned in the above knowledge base article to open a Command Prompt window and type:

    Repair the MBR
    Bootrec.exe /FixMbr

    Reboot the computer.

    If necessary (i.e. the issue is still occuring), type the following command:

    Repair the Windows Boot Loader
    Bootrec.exe /FixBoot

    If necessary, type the following command:

    Repair the BCD (Windows Vista and Windows 7 only)

    Bootrec.exe /RebuildBcd

    If you encounter the "Bootmgr is Missing" error on boot up, you can instead use the following commands to resolve it:

    Follow the above steps but substitute the commands after opening the Command Prompt window (using the boot from DVD steps mentioned in the above knowledge base article):

    bcdedit /export C:\BCD_Backup
    c:
    cd boot
    attrib bcd -s -h -r
    ren c:\boot\bcd bcd.old
    bootrec /RebuildBcd

    -----------------------------------------------------------------------------
    MBR.exe:
    http://www2.gmer.net/mbr/mbr.exe

    Download this program and run it as administrator. If the text file (.txt) file that it creates in the same folder as you downloaded this program to mentions any of the following text, you probably have an infection:

    Copy of MBR has been found in sector
    malicious code @ sector
    PE file found in sector at [memory location within MBR]


    -----------------------------------------------------------------------------
    The steps details above should remove this infection if it is present, if not, please re-post in this thread.

    I hope the above information is of assistance to you.

    Thank you.
     
    JimboC, Nov 5, 2020
    #2
  3. JonathanC Win User
    Having issues with boot time on my gaming pc

    Will be trying this now, Never thought of the MBR at all, wonder if maybe thats causing the issue...



    Well never have and never will install norton lol! damn thing is a virus in its self! as for my boot sequence I am pretty tech savvy, the only thing booting before my hard drive is the cd rom, but moving it down does nothing lol... This problem is throwing everyone in a loop huh ?
     
    JonathanC, Nov 5, 2020
    #3
  4. Isha Soni Win User

    Windows was having multiple issues including not booting up.

    Multiple issues with Windows 10.

    Hi,

    Thanks for posting your query to Microsoft forum. I will certainly help you with this.

    I would like to know;

    Have you upgraded to the full version of Windows 10?

    This issue could occur due to incompatible, outdated or corrupted device drivers. Let’s try to follow these methods below which can help us resolving this issue.

    Method 1:

    Step 1: Perform System Maintenance troubleshooter.

    I would suggest you to perform System Maintenance troubleshooter on the computer and check if it fixes the issue.

    Please follow the steps to perform System maintenance check to improve performance of the computer:


    • Press Windows and x
      key together and select Control Panel.

    • Click on Troubleshooting.


    • Click on View all
      on the left side panel.

    • Click on System Maintenance and follow the onscreen instructions.

    If the issue persists, follow method 2.

    Method 2: Perform Clean Boot

    Placing your system in Clean Boot state helps in identifying if any third party applications or startup items are causing the issue. You need to follow the steps from the article mentioned below to perform a Clean Boot

    How to perform a clean boot in Windows


    Refer to Windows 8.1 steps, as they are applicable to Windows 10.

    Note: Refer "How to reset the computer to start normally after clean boot troubleshooting" to reset the computer to start as normal after troubleshooting.

    Also make sure the drivers are updated.

    Method 3: Update display adapter driver.

    Step 1: Check for the latest driver update through Windows Updates.

    • At the Start screen, type Windows Update.
    • Click or tap Settings on the right side of the screen, and then select Install optional updates from the left results.
    • When the Windows Update control panel opens, click on “Check for Updates” on the top left corner to receive a fresh list of updates.
    Incompatible or not properly installed graphics card drivers are the most common cause of this issue.

    Step 2: Follow the steps below to update the all the drivers.

    • Press Windows + X key on the keyboard.
    • Go to device manager.
    • Right-click your display,sound and other drivers.
    • Click Update Driver Software and then follow the steps in the wizard that appears.
    Restart the computer and check.

    If the issue persists, follow method 3.

    Method 4: Perform SFC scan

    I would suggest you to perform SFC scan and check if that helps. The
    sfc/scannow command scans all protected system files and replaces incorrect versions with correct Microsoft versions. It is a utility in Windows that allows users to scan for corruptions in Windows system files and restore
    corrupted files.

    Refer the link: Use the System File Checker tool to repair missing or corrupted
    system files


    Hope this information is helpful. If the issue still persists, please post back for further assistance, we'll be glad to assist you.

    ____________________

    Thanks & Regards,
     
    Isha Soni, Nov 5, 2020
    #4
Thema:

Windows was having multiple issues including not booting up.

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