Windows 10: Windows will _sometimes_ not sleep - related to pending updates?

I've been trying to diagnose my PC's insomnia troubles

Code:

shows "None" for everything

Code:

shows a single wake timer for backup scan many weeks in the future.

This is the same regardless if my PC goes to sleep or not, so I know this is not the problem.

I've generated energy reports for both when my computer does sleep and the current state it is in now when it will not sleep.

energy-report-not-sleeping.html.txt
energy-report-normal-apps.html.txt
energy-report-fresh-boot.html.txt

Nothing really sticks out to me. In my current "energy-report-not-sleeping.html" I am actually down 1 USB device as my headphones are unplugged, but everything else is the same and plugged in to the back of my computer where I wouldnt be changing ports.

So I came here to post and in the box above it says to check my windows version number: 1809 Build 17763.774

Then I thought, well maybe I'm not on the latest and I go to check windows updates where I have 3 pending install:

• Defender KB2267602
• Software Removal Tool KB890830
• Cumulative Update KB4519338

Now, I don't think any of those updates have fixes to my problem (as my computer slept fine before these appeared) however given I cannot find anything else I am wondering if by chance a "Pending install" could be a reason my computer is not sleeping.

I know without a shadow of a doubt if I update and reboot my PC will sleep again, so I'd prefer to keep it in its current state to try and diagnose what is keeping it up at night or if my current guess is correct

:)

 

Windows 10 goes into the sleep mode constantly

Hello,

We apologize for the inconvenience caused and for delay in responding back to you.

• Have you tried the steps mentioned by Yashwanth Kotakuri?
• Have you installed all pending Windows updates?

If the steps mentioned by Yashwanth Kotakuri didn't help you then we suggest you to follow the steps mentioned in the link below and check if it works:

Windows 10 Keeps going into sleep after 1 minute idle

Let us know if it helps. We will be happy to assists you.

Thank you.

 

After Windows 10 Anniversary Update Computer Not Sleeping

Hello.

Does disabling the HID-Complaint Touch Screen driver resolves the issue? If yes, we suggest that you disable it and see if your device go into Sleep mode after a period of inactivity.

We also suggest to check if the settings of the Power Options of your device are set so that the device will go into Sleep mode after a period of time. You may follow the steps below to check is Sleep mode is enabled on your device:

• Press the Windows button + X, then click on
  Power Options.
• Click Change when the computer
  sleeps.
• Change the settings to your preferred settings.

Keep us updated on the results.

Regards.

 

They keep changing the name of this to things not even related to the issue

Hi,

I suggest you to follow the below methods and check if it helps.

Method 1: I suggest you to install all the latest pending Windows updates as below and check if it helps.

• Go to “settings” and click on “update and security”.
• Under tab “Windows update”, click on the icon “check for updates”.
• Then once you find the pending updates install it and check.

I suggest you to Update display drivers and check if it helps.

To Update display driver, please follow these steps:

• Press Windows + X keys and click
  Device manager.
• Click to expand Display adapters, right click the adapter and click
  Update.
• Restart the computer and the basic driver will be updated automatically.

If still the issue persist then I suggest you to download the install the Display drivers from manufactures website for Windows 10 and check if it helps.

Please get back to us with an update on this issue, we will be happy to assist you further.

Thank you