Windows 10: Windows will not add printer - failure

I recently lost all ability to install a new printer. Even when a printer shows up, it will either fail adding a driver, will install as a scanner [with no printer functions or options], or will say that it can't add a printer in a pop-up. I am also getting print spooler errors, the spooler will not stay started, it continually stops. I have tried numerous troubleshooting steps, refreshed the OS, deleted a bunch of programs I don't use, ran all troubleshooter [which don't do anything]. How can I get this thing to print?

:)

 

Printer failure

Hi,

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.

I would suggest you to try with the methods below and check if it helps.

Method 1: Printer Troubleshooter

The built-in Printer Troubleshooter can automatically detect and fix most of the incorrect settings and errors that could cause issues while printing. I would suggest you to run this troubleshooter to check if there is any issue
with the sound. Refer top these steps:

• Open Control Panel
• Click on Troubleshooting and select the
  view all option on the left pane.
• Click on Printer troubleshooter and follow the prompts.

Method 2: Run Hardware Troubleshooter
and see if it helps to resolve the issue. Please follow the below steps.

• 
  Type Troubleshooting
  in the search box and hit enter.
  
• 
  Click on Troubleshooting
  tab.
  
• 
  Click on view all option on the upper left corner.
  
• 
  Select the Hardware and Device
  options from the list.
  
• 
  Click Next to run the
  Hardware and Device Troubleshooter.
  

Hope this helps. If you face any issues with Windows, do get back to us. We will be happy to assist you.

 

Printer

Hi Rodrigo,

I am sorry to know that you are having issues with Printer.

What and all steps have you tried so far?

Restart the computer and check.

Also, check for Windows updates.

I suggest you to run the Printer Troubleshooter and check if it helps.

• 
  In Search window type Troubleshooting and click on it to open it.
  
• 
  Click on Hardware and Sound.
  
• 
  Then click on Printer to run the troubleshooter. Follow onscreen steps.
  

 

Windows 10 Home Won't Print to Remote Printer


I have three computers.
Machine 1: Windows 10 pro, has the USB Brother HL-5040 printer
Machine 2: Windows 10 pro, prints OK to the remote printer.
Machine 3: Windows 10 home, Used to print, but not anymore (THIS IS THE PROBLEM).
I’ve tried everything that I can think of, and would appreciate any suggestions.
I did these steps on Machine 3 that did not work.

1. Remove the printer device.
2. Add a Printer
3. The printer that I want isn’t listed
4. Select a shared printer by name
5. Browse
6. Select the displayed Machine 1.
7. Select the displayed Printer.
8. Next
9. Failure “Connect to Printer”.
10. Add a printer using a TCP/IP address or Hostname
11. Next
12. Set Hostname to Machine 2, and set port name.
13. Detecting TCP/IP Port
14. Additional Port information required.
15. Device Type – Standard, Brother Port Server
16. Next
17. Detecting the Driver Model
18. Install The Print Driver
19. Select Brother and Brother HL-5040
20. Next
21. Replace the Current Driver
22. Printer Name (setting it to HL-5040)
23. Next
24. Do not share this printer
25. Next
26. You’ve successfully added “HL-5040”
27. Finish

Printing on Machine 3 puts the document in the print queue, which reports error printing.
Printing from Machine 2 to the printer on Machine 1 works perfectly.
All three machines are in the same HomeGroup. Machine 3 can access the shared files from Machine 1.