Windows 10: Windows won't let me setup up my fingerprint

Discus and support Windows won't let me setup up my fingerprint in Windows 10 Software and Apps to solve the problem; I have an HP 15z eh000 CTOToday I tried to setup my fingerprint reader but windows won let me. I see the setup button but when I click it, nothing... Discussion in 'Windows 10 Software and Apps' started by AbrarZ, Nov 18, 2021.

  1. AbrarZ Win User

    Windows won't let me setup up my fingerprint


    I have an HP 15z eh000 CTOToday I tried to setup my fingerprint reader but windows won let me. I see the setup button but when I click it, nothing happens. I uninstalled my driver for my fingerprint sensor and reinstalled it multiple times but nothing is working.

    :)
     
    AbrarZ, Nov 18, 2021
    #1

  2. Windows Hello Fingerprint Setup not working

    I have same issue with my laptop HP DV6 Pavilion.WIndows hello finger print setup is not working even after this above solution .When i setup finger print sensor i recieve error something went wrong.
     
    ZahidHussain_210, Nov 18, 2021
    #2
  3. Windows Hello Fingerprint Setup not working

    Hi,

    As per the description, I understand that the fingerprint feature does not work on Window10. We will assist you to resolve the issue.

    As an initial troubleshooting step, I suggest you to uninstall and reinstall the finger print driver and check if that helps to resolve the issue.

    Please follow the below steps.


    • Delete the fingerprints you already registered.

    • Press Windows Key + R Key.

    • Then type “devmgmt.msc” and press
      Enter.

    • Uninstall the current driver
      the current diver under "Biometric devices".

    • You maybe have to click the "discover new hardware" symbol in the device manager.
    Hope the information helps. Let us know if you need further assistance. We will be happy to help.

    Thank you.
     
    Krishna Prasobh V, Nov 18, 2021
    #3
  4. dalchina Win User

    Windows won't let me setup up my fingerprint

    dalchina, Nov 18, 2021
    #4
Thema:

Windows won't let me setup up my fingerprint

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