Windows 10: windows won't play online games anymore - product issue, directX issue?

Win 10 Pro 64bit 22H2 OS Build 19045.3570, checked for an update and was up to date.Processor: Intel® Core ™ i9-10900k CPU @ 3.70GHx, checked for an update and was up to dateRAM: 64 GB 16x4 DDR4 Corsair Ballistic 3.3k MHZ 2 channel, adjusted for proper timing in the Bios as well. After the issue, I pulled each stick of RAM out, inserted 1 stick at a time into the A2 DIMM channel and booted the computer. Each stick loads to OS and can run a single player game.ASUS NVIDIA RTX 3060 12GB VRAM, checked for an update and was up to date, ran a stress test and was fine. Inserted into 2nd

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Directx not working with games

Hi Trey,

There is a possibility that the components of DirectX within the game you're trying to play is damaged. For us to provide an accurate solution, we would need you to answer the following questions:

• Which build, version and edition of Windows is installed on your computer?
• Are you experiencing the same issue when you are trying to play all of the installed games on your computer, or is the issue isolated with specific games?
• Are you experiencing the same issue even when you are using other user profiles?

In the meantime, we suggest uninstalling and reinstalling the games that are experiencing an issue with DirectX. Doing so can repair its components. Let us know if the same issue persists.

We are looking forward to your response.

 

Lots of DirectX issues

Hi Mark,

We appreciate you for being part of Windows 10.

Before proceeding, we need more information to help you better.

• 
  While playing which games you face this issue?
  
• 
  Is your system up to date?
  
• 
  Have you updated graphics card?
  

Kindly follow the below methods and check if it helps.

Method 1:

I suggest you to follow the below link to troubleshoot the issues related to DirectX graphics and gaming.

DirectX graphics and gaming

Windows help & learning



Method 2:

I suggest you to update the graphics card drivers.
Refer to the following article and update all the drivers available.

How to: Install and Update drivers
in Windows 10



Method 3:

Install the latest available Windows updates.

• 
  Open the Start menu and type
  Windows update in the search bar.
  
• 
  Click on Windows update and
  Check for the updates.
  
• 
  Download and install if there are any pending updates to be installed.
  

I hope the above information helps. Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.

 

unable to play some games with directx 12

Hi,

I will certainly help you with the issue.

Before assisting further, I would like to ask you few questions:

• 
  What happens when you try to play the games with the DirectX 12? Do you get any error message/code? If yes, then provide us the complete error message/code.
  

If you are unable to play games which doesn't support DirectX 12 then, you can manually download the supportable DirectX for the games.

I suggest you to refer to the below article on How to install the latest version of DirectX.

How to install the latest version of DirectX - Microsoft Support

Some games comes with the supported DirectX application embedded within the game's application, so that you can install it manually from the game.

You can also try to open the games in the compatibility mode.

• 
  Right-click on the setup file of the game and click on ‘properties’.
  
• 
  Click on the ‘compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 8/8.1 operating system from the drop down menu and proceed.
  
• 
  Once this is done, Restart the computer.
  

Please get back to us with an update. We will be glad to help.

Thank you.