Windows 10: Windows won't start, Safe boot doesn't work

Discus and support Windows won't start, Safe boot doesn't work in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello everyone. I've been trying to fix my mother's laptop for the past few days but nothing seems to work. What happened is when she was shutting down... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by DessSalvatore, Jun 9, 2021.

  1. DESSSALVATORE
    DessSalvatore Win User

    Windows won't start, Safe boot doesn't work


    Hello everyone. I've been trying to fix my mother's laptop for the past few days but nothing seems to work. What happened is when she was shutting down the computer, it started installing updates, but the electricity got cut off, and since the laptop doesn't have a working battery, it shut down in the middle of the update. As a result now it won't start at all and it's stuck in a boot loop.I've tried all advanced boot options - nothing seems to work. -Can't access Safe boot neither of the options work i just get a black screen for 20+ minutes. Tried because i thought of saving my mom's pers

    :)
     
    DessSalvatore, Jun 9, 2021
    #1
  2. BETOLP
    BetoLP Win User

    Windows doesn`t start. Authomatic repair doesn`t work.

    Thanks again!!

    I`m sorry I had not noticed that the text on the picture was in spanish. It says that windows has replaced some damaged clusters in "name" file and "directory". Then, at the end "an unspecified error occurred (75736e6a726e6c2e 4f6)".

    I`ll do it and I`ll be updating this thread when I have the report.

    - - - Updated - - -

    I ran SeaTools. These are the results:

    Windows won't start, Safe boot doesn't work [​IMG]


    Does it mean my HDD is useless?
     
    BetoLP, Jun 9, 2021
    #2
  3. BETOLP
    BetoLP Win User
    Windows doesn`t start. Authomatic repair doesn`t work.

    Thanks for your answer, ken!
    I deleted all my data. I had have it backed up.

    I did a clean installation using the windows media creation tool (usb option).

    No, I didn`t. I thought a clean installation would solve the problem.

    After posting my previous message, I did it.


    Windows won't start, Safe boot doesn't work [​IMG]


    After chkdsk, I close cmd and tried to boot and the laptop just turned it off. This morning I`ve restarted it and automatically windows did a repair. Windows has booted and it seems that the repair tool has removed chrome and acrobat pdf reader (the only two programs I had installed after reinstalling windows).

    Now Windows is installing updates and restarting my lapop, I`m kind of frightened. I don`t want it to happen again. Anyhow, I want to know what has brought the issue

    I`ve been looking for information about the error code at the end of the picture and I didn`t get anywhere.
     
    BetoLP, Jun 9, 2021
    #3
  4. TOPS
    tops Win User

    Windows won't start, Safe boot doesn't work

    Skype won´t wok in 17063

    Skype Won´t work... games won´t work...

    Making backup and re-format...

    Maybe I Install a Windows 7 again, At least, all of my games run smoothly ...Sadness!!

    *Banghead
     
    tops, Jun 9, 2021
    #4
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Windows won't start, Safe boot doesn't work

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