Windows 10: Windows wrongly detects device type

Discus and support Windows wrongly detects device type in Windows 10 Software and Apps to solve the problem; After updating driver for my device, using app from MS Store provided by HORI product manufacturer, it stopped working properly. Before that it was... Discussion in 'Windows 10 Software and Apps' started by Komodore, Jul 15, 2022.

  1. Komodore Win User

    Windows wrongly detects device type


    After updating driver for my device, using app from MS Store provided by HORI product manufacturer, it stopped working properly. Before that it was properly detected as gaming controller but now Windows sees it as mass storage. I tried uninstalling it, changing USB port and nothing works.

    :)
     
    Komodore, Jul 15, 2022
    #1

  2. Windows phone is not detecting

    Hi Vijay,

    Thank you for posting your query in Microsoft Community.

    I suggest you to connect the phone to another computer and check if it gets detected. Also, check if the phone gets detected by connecting with a different USB cable.

    I suggest you to run the Hardware and Devices troubleshooter by following the steps below:

    • Click on the Start button, and type “Troubleshooting” on the search bar.
    • Click on “hardware and devices”.
    • A pop-up will appear, click on the “Next” button and follow the on-screen prompts for troubleshooting.

    Hope the information is helpful. Keep us posted on the status for further assistance.
     
    Eeshwar Kumar, Jul 15, 2022
    #2
  3. MTP device is detected by windows but not listed in WMP or other applications

    Hi Roose,

    Thank you for posting your query in Microsoft Community.

    I understand your concern, I suggest you to follow this steps below and check if it helps.


    • Press Windows key + R, type services.msc and press Enter.

    • Double click on Portable Device Enumerator Service
      and at start up type: select 'Automatic'.

    • Click on Apply and OK.
    Hope it helps.
     
    SujataMoktan, Jul 15, 2022
    #3
  4. Pavan_N Win User

    Windows wrongly detects device type

    Microsoft 3500 Wireless Mouse: No Device Detected

    Hi Pard,

    I appreciate the troubleshooting steps you have tried to resolve the issue. Follow the Methods below and check.

    Run the Hardware and Devices
    troubleshooter and check
    .

    Hardware and Devices troubleshooter checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

    • Click on the Start button, and type “Troubleshooting” on the search bar.
    • Click on troubleshooting, then click on “Hardware and Devices”.
    • A pop-up will appear, click on the “Next” button and your hardware troubleshooting will start.
    Also perform the steps suggested in the link below and check.

    Troubleshooting: Mice

    Steps applicable to Windows 10.

    Do let us know if you are able to use Microsoft 3500 Wireless Mouse. Thank you.
     
    Pavan_N, Jul 15, 2022
    #4
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Windows wrongly detects device type

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