Windows 10: Windows10 doesn’t open troubleshooting

hi everyone,

i have a problem with windows 10,

first of all i found it changing my icons arrangement on desktop (yes it’s somehow important to me) And my wallpaper is a black solid color, i tried to change it via settings or by selecting “set as wallpaper” from a certain image but nothing changes.

it is disabling a bunch of programs from running And also any sort of web.

Another important thing is, it doesn’t open troubleshooting! It pops a window with an error.


my windows is activated and last update was march 2019 i think.

I tried to restart it so many times and scan it with an antivirus but nothing works!

If this a certain type of virus please let me know what to do.


any kind of help is much appreciated.

:)

 

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