Windows 10: Windows10 - Steps Recorder - how to playback

Discus and support Windows10 - Steps Recorder - how to playback in Windows 10 Software and Apps to solve the problem; Hi.To help our software partners debug a problem I have used the Windows 10 Accessories Step Recorder to record a process. When I have attempted to... Discussion in 'Windows 10 Software and Apps' started by Adrian Murnaghan, Aug 18, 2023.

  1. ADRIAN MURNAGHAN
    Adrian Murnaghan Win User

    Windows10 - Steps Recorder - how to playback


    Hi.To help our software partners debug a problem I have used the Windows 10 Accessories Step Recorder to record a process. When I have attempted to view the file created it opens in Edge but none of the screen shots are displayed and the functionality links next / back etc. on the page don't work. It is as if the other link files needed have not be created.The file created is a '.mht' format file.I have checked the setting on the recorder and the save screenshot is set to yes and the number of steps to save set to 500.Please can someone advise on this?Thanks,Adrian.

    :)
     
    Adrian Murnaghan, Aug 18, 2023
    #1
  2. WEYBREW
    weybrew Win User

    Steps Recorder there... but not there

    I seemed to have been saved by a link to this fix:
    Please use regedit to rename hklm\software\policies\microsoft\windows\AppCompat - changeAppCompat to AppCompat_HOLD . Then try launching PSR again.
    Tried it and now Steps Recorder seems to be working as it should.
    But to follow up on your suggestion, I'm going to try to find and repair the corrupt files that my sfc scan found... after setting a restore point!
    Thanks for your help.
     
    weybrew, Aug 18, 2023
    #2
  3. TRY3
    Try3 Win User
    Steps Recorder there... but not there

    Are you trying to use this? - C:\Windows\System32\psr.exe
    [Start menu, Windows accessories, Steps recorder - but often referred to as the Problem steps recorder]

    It is supposed to launch a small UI dialog and it should also be shown on the Taskbar but, from your description, this does not happen. Does anything happen at all?

    Windows10 - Steps Recorder - how to playback 150456d1503725197t-steps-recorder-there-but-not-there-steps-recorder-ui.png

    Denis
     
    Try3, Aug 18, 2023
    #3
  4. STEPHANIE SAL
    Stephanie Sal Win User

    Windows10 - Steps Recorder - how to playback

    Steps Recorder in Windows 10

    Hi,

    To further assist you, we suggest that you provide your feedback on how to improve the resolution using the Steps Recorder by going to the Feedback Hub. Refer to the steps below:

    • Go to Search or Cortana.
    • Type Windows Feedback.
    • Sign in with your Microsoft account.

    Thank you.
     
    Stephanie Sal, Aug 18, 2023
    #4
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Windows10 - Steps Recorder - how to playback

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